Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating endtoend service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of endtoend IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
Term: Full time
Location: Seattle WA
Pay: $210000 $220000
Hours: normal business hours
This critical role oversees a team of six that conducts all IT (Information Technology) services for the WEA (Washington Education Association). The successful incumbent will manage and supervise the daily work and project implementation of this team. The IT Manager will develop proactive strategies and policies with an inspiring vision alongside this staff. The IT Manager reports directly to the Director of IT & Communications.
What youll do as the IT Manager
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
- Uphold diversity equity and inclusion in employment and governance for the WEA.
- Learn new technologies quickly in a fastpaced environment.
- Team Leadership Recruit train and mentor IT staff fostering a culture of continuous learning.
- Ensure the safety stability integrity and efficient operation of inhouse IT systems that support the WEA and its staff.
- Supervise the IT support team to ensure timely resolution of technical issues.
- Establish best practices for troubleshooting user support and system maintenance.
- Cultivate a smoothly functioning proactive and efficiently running IT team.
- Ensure IT systems and tools are accessible and inclusive for all staff including those with disabilities.
- Foster collaboration across departments and with external vendors.
- Analyze complex technical issues and implement effective solutions.
- Anticipate risks and implement preventative measures.
- IT Security & Compliance Management Oversee and direct the advanced administration maintenance configuration and troubleshooting of servers networks and IT systems security.
- Ensure compliance with relevant IT regulations (e.g. DOL (U.S. Department of Labor) GDPR (General Data Protection Regulation) HIPAA (Health Insurance Portability and Accountability Act) etc..
- Responsible for mitigating security risks and assessing investment opportunities that may require action plans.
- Recommend and enforce policies that improve performance scalability and security of WEA systems and IT infrastructure.
- Create policies structures and standards in support of WEAs management security and the confidential nature of the IT infrastructure.
- Develop and implement IT policies strategies and initiatives to support organizational objectives.
- Collaborate with management to align IT solutions with organizational needs.
- Continuous assessment of current systems to identify needed upgrades or system changes to maintain cutting edge IT systems.
- Oversee relationships with external IT service providers and consultants.
- Assess vendors and develop test strategies for new hardware and software.
- Report project status to management team and vendors.
- Coordinate disaster recovery planning and testing exercises.
- Develop and manage
- System Improvement & Innovation
- Vendor & Technology Assessment
- Disaster Recovery & Risk Management
- Financial Oversight
What you will bring to the team:
- Education and experience in Information Technology Computer Science or related field. Experience must demonstrate skill and understanding across the breadth of IT systems and tools.
- Experience incorporating racial equity and social justice goals into IT methodologies.
- Proven successful management and supervision of people and projects.
- Experience developing longterm strategies that influence organizational goals.
- Must have knowledge of the following: Windows Microsoft 365 Linux Networking Security Azure Cloud Services Salesforce CRM and SQL.
- Experience with IT security release configuration and change management.
- Must have technical acumen to analyze issues and determine root causes.
- Capacity to adapt to newer technology releases resulting in stateoftheart solutions.
- Must support and help advance the WEA mission goals core values and priorities.
COVID19 Vaccination
- As part of our commitment to the health and safety of our employees members and councils all candidates must provide proof of full COVID19 vaccination status upon hire. Exceptions may be made for medical or religious reasons in accordance with applicable laws.
Zones offers a comprehensive Benefits package
While were committed to providing toptier solutions were just as committed to supporting our own team. As a valued team member you will be eligible for a comprehensive benefits package that includes medical coverage as well as statemandated sick leave along with other benefits designed to support your wellbeing and worklife balance. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in EVerify. EVerify is a system that compares information from a team members Form I9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
Manager