Project Manager Technology Operations

The Role

Capstone is seeking a dynamic and detailoriented Technology Operations Project Manager to join our Technology team. In this handson role youll play a key part in bridging the gap between strategic goals and tactical executiontranslating our broader technology roadmap into actionable projects that deliver real business value.

As the Technology Operations Project Manager youll be a vital member of the Finance and Operations team responsible for leading and coordinating crossfunctional initiatives related to IT infrastructure cybersecurity compliance and process improvement. Youll work closely with stakeholders across the organization to plan drive and deliver highimpact projects that enhance the efficiency reliability and scalability of our technology operations. Join us at Capstone and help shape the future of our technology operations while driving meaningful measurable results.

Our preference is for this role to be hybrid based out of either our Edina MN or North Mankato MN locations.

Why Youll Want To Join Capstone

We support teaching and learning with amazing content that engages students inspires teachers and connects families and communities to move literacy forward. Capstone is a fastpaced growth company committed to cultivating a love of reading and learning. We know that Learning is for Everyone.

For over 30 years Capstone has been a national leader in K5 educational content including digital products (PebbleGo PebbleGo Next PebbleGo Create Capstone Interactive Capstone Connect) and awardwinning books. We combine a passion for helping foster a powerful love of reading and learning with the talent to create amazing content.

We are a missiondriven company that provides opportunities for professional learning and development and a culture of inclusion and belonging.

YOUR RESPONSIBILITIES

Project Management

• Partner with Technology and Operations team leads to scope key initiatives within IT/Security Roadmap ensuring they are welldefined and documented within the product backlog.
• Develop detailed project plans and timelines collaborating with technical teams to understand requirements dependencies and risks.
• Lead and manage Technology team projects using appropriate project management methodologies (e.g. Agile Waterfall) to define tasks timelines dependencies and risks and to track overall progress to ensure successful project delivery.
• Ensure that Technology project priorities are aligned to Capstone Objectives and Key Results (OKRs).
• Proactively identify opportunities for improving project delivery processes.

IT Infrastructure & Operations

• Collaborate with Team Leads and Product Owners to facilitate the flow of work through crossfunctional teams to ensure completion of service tickets and vulnerability remediation.
• Work closely with IT and Security teams to track incident resolution and response time metrics as defined in SLAs and use metrics to drive ongoing process improvements.
• Partner with Technology and Operations team leads to surface and mitigate any risks or dependencies that would impact team workflow.

Security & Compliance

• Schedule and coordinate cybersecurity assessments (e.g. penetration tests audits vulnerability scans) and remediation efforts.
• Manage and track security and compliance program activities and monitor controls using Drata or other compliance management tools.
• Monitor recurring security and compliance tasks or training and coordinate with teams as needed to ensure timely completion.
• Support compliance initiatives related to SOC 2 NIST or other security frameworks.
• Operationalize changes to policies processes or systems as required to comply with security frameworks or regulations and monitor to ensure timely completion.
• Collaborate with Contracts & Compliance team to facilitate completion of IT and Security questionnaires as needed for proposals and audits.

Agile Leadership

• Participate in Agile ceremonies (daily scrum meetings sprint planning backlog grooming and retrospectives) and facilitate the flow of work through the teams to align with the objectives of our Planning Intervals (PI).
• Effectively manage the Jira product backlog including grooming and prioritization identifying key dependencies and engaging crossfunctional resources as needed.
• Anticipate impediments and work with the team to mitigate to keep a steady and sustainable flow of work.
• Support and champion Agile methodologies within the organization to drive towards continuous improvement.

Communication & Collaboration

• Champion collaboration and teamwork in service of our Technology roadmap and Planning Interval (PI) objectives.
• Strong communicator both to technical and nontechnical stakeholders with a focus on clarity and transparency.
• Cultivate strong relationships with key business stakeholders and leaders to support business needs fostering collaboration and a commitment to working together.
• Empathetic individual who listens well is responsive and fosters an open and transparent environment for teams.
• Facilitates discussion and decision making and is comfortable resolving conflict.
• Collaborate with departmental leadership to understand business needs and manage stakeholder relationships effectively.
  

Education Experience and Skills desired:

• Bachelors degree from a fouryear college or university or equivalent combination of education and experience
• 35 years of experience in IT project management or operations including projects with multiple crossfunctional teams and dependencies
• Strong understanding of IT infrastructure and security with the ability to guide discussions across both technical and nontechnical teams
• Familiarity with SOC2 NIST CSF or other security and compliance programs
• Experience with security controls and monitoring applications
• Demonstrates understanding of Agile methodologies and applications familiarity with Scaled Agile Framework (SAFe) preferred
• Experience with Atlassian portfolio of products (Jira Confluence Jira Service Management)
• Sound analytical and strategic problemsolving and documentation skills with accurate and precise attention to detail
• Proactive takes initiative to suggest ideas and bring solutions
• Demonstrates ability to effectively manage time and prioritize conflicting demands to complete assigned tasks
• Comfortable working with hybrid and remote teams
• Excellent verbal and written communication skills clear and concise

Travel Requirements

Approximately 510 travel may be required in the future.

Inclusion & Belonging

Capstone embraces diversity inclusion equal opportunity and belonging for all employees and applicants. Many times underrepresented individuals including people of color women protected veterans individuals with disabilities may only consider applying for roles in which they meet all the criteria listed in a posting. Capstone is advancing and changing and we encourage anyone to apply to our roles even if you only meet some of the criteria because you may just be a perfect fit!

We are an Affirmative Action and Equal Opportunity Employer. As such we welcome applicants of diverse races ethnicities geographic origins gender identities ages socioeconomic backgrounds sexual orientations religions work experience physical and intellectual abilities and financial means. All candidate information will be kept private according to EEO guidelines.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process please send a request to

The pay range for this role takes into account the wide range of factors that are considered surrounding compensation including but not limited to: skill sets experience and training work location and other business and organizational needs. A reasonable estimate of the current range is $75000$85000.

Capstone strives to provide comprehensive and marketcompetitive benefits to meet the needs of our employees and their families. Click here to see our benefits.

PreEmployment Background Check Required.

California Applicants:

Applicants from California can access our California Privacy Notice here.

Employment Authorization:

At this time Capstone unfortunately cannot sponsor or take over sponsorship of an employment visa. To be considered for one of our roles applicants must be authorized to work in the United States.