Assistant Director Boston Home Center

The mission of the Mayors Office of Housing (MOH) is to make Boston a more equitable and inclusive city where all residents can thrive. MOH oversees programs that create and preserve affordable housing support homeowners and renters provide housing and services to homeless individuals and families and develop cityowned property. MOH seeks to carry out its mission through a lens of promoting diversity equity and inclusion and addressing the effects of systemic racism in our city.

The Boston Home Center (BHC) helps Boston residents purchase improve and keep their homes. The BHC offers training financial help and counseling to firsttime homebuyers guidance and funding for homeowners for home improvements and counseling to help families avoid foreclosure. The BHC also markets homes developed for incomeeligible firsttime homebuyers as well as supports homeowners to decarbonize their homes.

Brief Job Description:

Under the direct supervision of the Director of the Boston Home Center (BHC) or their designee the Assistant Director is responsible for overseeing the construction monitoring from the Homeowner Services Unit (HOS) which includes homeowners home repair programs and services as well as the construction monitoring field office and services. The Assistant Director will help implement the citys homeownership goals and lead the unit that assists homeowners in maintaining their homes. This includes initiatives to electrify and decarbonize owneroccupied 24 unit buildings and transition to sustainable green and healthy homes in Boston working towards carbon neutrality by 2050.

Additionally the ideal candidate will possess excellent staff supervisory and project management skills communication skills a collaborative approach and the ability to manage multiple complex projects simultaneously. As the second in command the Assistant Director must be prepared to represent the Boston Home Center Division and stand in for the Director when necessary.

• Senior leader is responsible for oversight of all programs and staff in the Homeowner services team in the Boston Home Center.
• Convene staff and coordinate work across the Homeowner Services Unit (HOS) and the Homebuyer Assistance (HBA) Unit when needed.
• Coordinate with other Assistant Directors on new program and policy development efforts and make recommendations to assist in the design and launch of innovative homeowner programs and new initiatives.
• Represent the Director as needed in formal and informal communications with leadership at partner public and private funders.
• Act as liaison between City departments and appointed bodies on projectspecific matters.
• Complete special projects identified by the Director or Director of MOH.
• Review and evaluate contractor performance quarterly for review by the Director.
• Develop a protocol for regular contractor evaluation by constituents.
• Collaborate on HOS policies procedures and program design of HOS programs.
• Oversee the progress of constructionrelated activities on projects including review of the Construction Managers project tracking systems for caseloads site visits and turnaround times.
• Direct spot checks of projects in construction to assess the quality of work performed and adherence to policies and procedures.
• Act as BHCs liaison to other agencies on BHC construction projects with permitting and related issues.
• Prepare and oversee requests for proposals service orders contracts grant agreements and memorandums of agreement (MOAs) as needed.
• Track program performance and provide datadriven reports to senior leadership ensuring compliance with funding and regulatory requirements and evaluating the success of decarbonization strategies.
• Perform public speaking and outreach to publicize homebuyer programs.
• Oversee unit audits.
• Perform other duties as required.

• At least four 4 years of experience in housing residential development architecture construction and/or program management with at least three 3 years of staff supervisory experience.
• Appropriate educational substitutions may be made.
• Excellent writing negotiation communication organizational analytical problemsolving and management skills.
• Experience in finance architecture construction or program/project management.
• Demonstrated experience with lead abatement and knowledge of relevant laws.
• Experience with a variety of housing programs and projects.
• Knowledge of construction specification writing and costestimating technologies.
• Familiarity with codes permitting and regulatory processes.
• Familiarity with energy audit tools energyefficient technologies and best practices for lowcarbon construction and renovation.
• Understanding of construction requirements for State and Federal public programs.
• Demonstrated knowledge and understanding of HUDrelated programs including the Community Development Block Grant Program and other federal and state rules and guidelines as they apply to home repair assistance programs.
• Must have and maintain a valid MA drivers license and willingness to work evenings and weekends throughout the city.
• Demonstrated sensitivity to the needs of diverse populations.
• Working knowledge or experience with Microsoft Office and Google Suite.
• Ability to exercise good judgment and focus on detail.
• Ability to speak and write fluently in Spanish or other nonEnglish language preferred.

BOSTON RESIDENCY REQUIRED

Terms:
Union/Salary Plan/Grade: NonUnion/NU26

Hours per week: 35

Please refer to the Salary Information section on the Boston Career Center site for more information on compensation. For each Salary Plan salaries are listed by Grade and Step.

Please note that the Mayors Office of Housing (MOH) employees and their immediate family members are prohibited from buying or leasing City Involved Housing with the exception of applicants
living in City Involved Housing at the time of hire at MOH. Please refer to the Policy on Employee Participation in MOH Administered Programs.