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Customer Service Representative

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1 Vacancy
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Job Location drjobs

Kingman, AZ - USA

Hourly Salary drjobs

$ 14 - 24

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Hi Im Dustin Hufsey President of One Hour Air Conditioning & Heating Benjamin Franklin Plumbing & Buffalo Electric. Thanks for being here!
We are Hufsey Home Services proudly serving our clients across 5 locations and 3 states. We are a part of a growing successful franchise system known as Authority Brands.
One Hour Air Conditioning & Heating
DFW TX
Mohave County AZ
Prescott AZ
Phoenix AZ
Benjamin Franklin Plumbing
Mohave County AZ
Prescott AZ
Las Vegas NV
Buffalo Electric
DFW TX
If you are a Customer Service Representative with experience or an aspiring CSR get ready to join the best team out there! We want to see you grow and achieve your career goals. We make sure our staff has ongoing training support and comradery. We are ALWAYS looking for A players to join our team!
Responsibilities:
BOOK every possible lead
Manage large amounts of incoming phone calls along with outbounding
Build value trust and a sustainable relationship with our clients
Provide accurate valid and complete information
Handle customer complaints provide appropriate solutions follow up to ensure resolution
Make your interaction with our clients the best part of their day
Meet or exceed set standard KPIs
Apply if:
You love helping people and can easily express empathy
Willing to learn our Hufsey Home Services customer service way
You are an excellent communicator
You have great attention to detail
Selfmotivated and customer focused
Uncapped earning potential excites you
You Shouldnt Apply If:
You dont like talking to people Tone matters!
You feel overwhelmed in a fast paced environment
Being organized is a struggle
You dont believe communication is key
You are not likely to follow what you were taught and apply it with enthusiasm
You lack patience
Basic Requirements:
Treat others the way you want to be treated
Be a TEAM player we win and lose as a team
Strong written and verbal communication skills
Strong active listening & phone handling skills
Professional appearance
Ability to multitask prioritize and manage time effectively
Comfortable with computer systems and software
Various shifts available: we are open 24/7
Interview Process:
Our interview process is not long but its thorough. We want to make sure that each person who joins the team is the right fit. And that we are the right fit for you!
After we review your application you will be contacted for an interview with the Hiring Manager. Plan on approximately 60 minutes.
We cant wait to meet you!
Compensation: $14.70 $24.00 per hour



Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.

  1. Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.

  2. Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

  3. Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!

So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!


Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to Benjamin Franklin Plumbing Corporate.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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