Director of Financial Stability

Join Our Team: Director of Financial Stability

Lead with Purpose and Innovation

Are you a missiondriven leader ready to create meaningful impact in your community SNAP is seeking an experienced Director of Financial Stability to lead innovative programs that empower low and moderateincome individuals to achieve selfsufficiency. This is an exceptional opportunity to shape and grow programs including CDFI operations housing counseling lending and financial services while helping individuals and families build assets and secure brighter futures.

Open until filled

Starting salary for this position is $5744$6445 per month DOE

Full range is $5744$9115 per month

Benefits include medical dental life LTD PTO and 403(b)

Position Summary: Manage and lead programmatic and compliance aspects of SNAPs Financial Stability Core CDFI operations and its programs including business development housing counseling lending and financial services to help low and moderateincome people become more selfsufficient and build and retain assets. Obtains funding designs program activities supervises staff markets programs and serves as contributing member of agencylevel executive leadership team. Advocates for lowincome and vulnerable people at local state regional and national levels per agency policies.

Principle Duties and Responsibilities:

1. In partnership with Fiscal and Core staff manages multiple programs including: CDFI and SBA microlending Business Development Homeownership Foreclosure Prevention Financial Services programs loan processing loan servicing and other internal and external programs as may be assigned or developed.
2. Along with Department leads and agency Mission Support staff completes various grant and loan applications for funding as well as efforts to grow lending capital This position leads on CDFI CDBG and SBA TA grant applications reporting and compliance. Writes for on average $in programmatic funding grants philanthropic asks and lending capital annually.
3. Selects trains supports supervises and evaluates assigned staff. Ensures team members receive jobrelated orientation and training.
4. Establishes clear expectations for performance supports employee development and holds employees accountable for their work performance processes and results.
5. Fosters a positive and productive work culture at the agencywide level and within the Financial Stability Core characterized by reinforcing and living SNAPs stated values of community respect justice and equity open communication expectations of excellence and adaptability to change.
6. Research models of successful financial stability programs CDFIs and related activities drawing components that have potential for success in the Spokane community. Plans and develops new programs that help lowincome people increase their economic selfsufficiency.
7. Develops and maintains partnerships with individuals and institutions that share financial stability and economic development outcomes. Understands that partners and donors to SNAP and SNAP Financial Access are a shared resource among all agency programs. Routine contact with SNAPs Communication and Fundraising Team is essential to ensuring the longterm continuity and equitable allocation of donor partners.
8. With Accounting Manager manages complex budget with multiple funding sources and requirements; ensures expenditures are within approved budget updates budget projections regularly and authorizes purchases within Agency policies and procedures. Completes monthly payroll allocations. Review monthly financial statements and correct errors as needed.
9. Reviews Core contracts and ensures compliance; completes required reports. Acts as liaison between SNAP and contracting agencies. Serves as the subject matter expert for all Core level contracts.
10. With the Accounting Manager is responsible for the oversight of business and mortgage loan funds.
11. Oversees CDFI lending decisions consistent with Board adopted loan policies ensuring compliance with applicable regulations. Reviews and makes recommendations for loan policy revisions. Leads agency loan advisory committee.
12. Work with CEO to provide staff support to the SNAP Financial Access Board of Directors and Board Executive Committee.
13. Works with the SNAP Reports and Outcomes Manager to ensure that data is accurate and outcomes are clear and consistent.
14. Create and maintain job specific standard operating procedures manual detailing positions daytoday responsibilities. Ensure that staff within the Financial Stability core create and maintain these manuals as well as required contract notebooks.
15. Provide direct technical assistance to clients to support technical assistance staff as needed.
16. Establishes and maintains productive working relationships with Federal state and local government officials community representatives and other service providers.
17. In partnership with agency Communications and Fundraising Team coordinate marketing activities for financial stability programs and maintain strategy to grow SFA
18. Knows supports and ensures staff understands and comply with agency and program policies and procedures and regulations within which the agency must work. Keeps staff informed of agency information such as events policy/procedure changes etc. on a timely basis. Serve on the agency Executive Team and serve as a communication link and champion between agency Executive Team Program Managers and Core level staff.
19. Supports agency education promotion and fundraising and education efforts by participating in planning promoting and implementing events. Represents SNAP on appropriate community committees and boards and with the media when authorized.
20. Serve as an active participant on the agency executive leadership team on agencywide policies strategies and planning.
21. Works with coworkers and volunteers to promote a positive respectful and productive working environment while protecting client confidentiality and dignity.
22. Within the context of the stated principal job duties serves as an ambassador of SNAPs mission and values.
23. Completes assigned projects and performs related duties as needed or situation dictates.
24. Provides excellent customer service at all times as well as helps to grow the customer service culture within the agency.

Why Join SNAP

SNAP is committed to fostering a culture of community respect justice and equity. As Spokanes trusted Community Action Agency we empower individuals and families to reach their full potential through innovative impactful services.

For accommodations during the application process please email:

Requirements:

Education and Experience

• Required: Bachelors degree in business or relevant field plus five years related experience including at least five years of supervisory experience OR some combination of education and/or related experience totaling nine years including at least five years of supervisory experience. Related experience must include commercial and residential lending.
• Preferred: Masters Degree with six years experience in housing financial or business field with at least eight years of supervisory experience or some combination of education and/or experience totaling 12 years including eight years of supervisory experience. CDFI or missionbased lending experience is strongly preferred. BIPOC candidates are strongly encouraged to apply.

Knowledge Skills and Abilities

• Ability to prioritize SNAPs mission values and clients as our top priority all the while supporting and encouraging one of SNAPs most important assets our staff.
• Ability to champion and role model agency values of community respect justice and equity.
• Ability desire and willingness to continue the growth of SNAPs Financial Stability capacity and infrastructure
• Ability to balance the healthy tensions between the administrative rigor required by our governmental funders / nonprofit administrative systems and the need to be entrepreneurial and innovative in our approach to service delivery.
• Knowledge of current lending and portfolio management practices and their application to low and moderateincome populations.
• Knowledge of commercial loan underwriting technical assistance and business coaching.
• Knowledge of residential loan underwriting technical assistance and home buyer education including fair lending practices.
• Ability to empathize with and advocate for lowincome and vulnerable people and to maintain confidentiality with personal information.
• Ability to handle large workload and practice selfcare.
• Strong managerial skills including planning delegation and assessment time management budget staff selection supervision and evaluation and conflict resolution.
• Thorough knowledge of business development housing and financial services concepts practices and techniques as they relate to low to moderateincome populations.
• Understand current market challenges that impact the lowincome and disadvantaged community when starting a business or purchasing a home.
• Demonstrated ability to successfully research write for and receive funding from various sources.
• Demonstrated ability to create new and entrepreneurial programs and processes to address community needs.
• Excellent organizational and analytical skills.
• Ability to consider both overarching agency level needs as well as Core level needs and balance both.
• Ability to design presentations and make them in front of large and small groups including funders Board members and the community at large.
• Strong interpersonal skills with emphasis on effectively promoting a team environment and working with a diverse population; ability to model coaching and training techniques
• Ability to establish and maintain effective working relationships with local state and federal private and public organizations community representatives and volunteers
• Proficient in computer operations including word processing spreadsheet and database (Salesforce preferred) applications. AMIS and Grant Solutions experience is a plus.
• Ability to create monitor and understand complex budgets. Understanding of 2 CFR 200 regulations.
• Ability to help lead agency from a macro vantage point while valuing individual programmatic differences.

Training and Certifications

• Valid drivers license satisfactory driving record insurance and personal vehicle for Agency business (mileage reimbursed)

Work Environment/Physical Activities:

Work is generally sedentary and performed in an office setting. Local travel to other agencies businesses and offices will be required as will some nontraditional hours. Domestic travel may be required for training and events.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an allinclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.