System Administrator Level 1
System Administrator Level 1
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
VIKTech is seeking a fully cleared SA based out of Maryland
System Administrator (SA) Skill Level 1: TS/SCI Full Scope Polygraph
Provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
The Level 1 System Administrator (SA) shall possess the following qualifications:
Five 5 years experience as a SA in programs and contracts of similar scope type and complexity is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five 5 years of additional SA experience may be substituted for a bachelors degree.
The Level 1 System Administrator (SA) shall possess the following capabilities:
- Provide support for implementation troubleshooting and maintenance of IT systems
- Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
- Provide support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization and perform system capacity analysis and planning
At VIKTech:
WereanEOEthat empowersour peopleno matter their race color religion sex gender identity sexual orientation national origin disability or veteran statusto fearlessly drive change.
Medical/Dental/VisionEmployee is 100 Covered
Tuition 5k tuition/training reimbursement per year.
Roth 401k 18k maximum per employee contribution (does 10 matching (No vesting schedule payments are deposited monthly)
Short Term Long Term and AD&D are covered by employer
Flexible Schedules and 4 Weeks PTO
8 Holidays and 2 Floating
www.viktech
Required Experience:
Unclear Seniority
Employment Type
Full Time
