Project Manager

Project Manager Job Description

SCRM LIDL Digital Hub

About the role

We are looking for a Project Manager to join our App Personalization Team based in the very center of Barcelona. Your main responsibilities will be to coordinate our personalization initiatives and use cases across over 35 product teams. The team is in charge of analyzing defining prioritizing and delivering seamless personalization features for our loyalty app in over 31 European countries.

In the Portfolio team we are responsible for the strategy product portfolio and new concepts to drive ourpersonalization within the Lidl Plus App.

Ready to be part of the challenge

In this Role youll get to

• Working in collaboration with all Product Managers & Product Owner of all Squads the Project Manager will be the GoTo person for all Personalization efforts.
• Understanding the companys & countries needs and collect new use cases
• Build up specific requirements for new and ongoing products.
• Together with the management team prioritize all personalization efforts to keep improving and addingfunctionalities to all the squad products and their needs.
• Build up products and features documentation for both internal & external use.
• Collaborate and manage the personalization roadmap aligned with our business goals.

Required Skills

• High level of organization and excellent management skills.
• Communicative skills.
• Detailoriented and analytic skills.
• Reporting to the Management Team and work closely with other PMs and crossfunctional teams.
• Ability to work in a team without losing the desire to undertake.
• Strong business skills and comprehensive product vision.
• Experience in maintaining excellent relationship with stakeholders and other team members.
• Empathy/passion for dealing with internal and external customers.
• Professional ethics enthusiasm and ability to adapt at a fast pace.
• Multitasking capability so you can adjust priorities on the fly.
• Ability to prioritize tasks and remain calm in possible moments of pressure.
• Go beyond customer service: anticipate possible problems understand how to manage the needs of a technical team in relation to the needs of our customers.
• High level of Spanish and English is a must German is highly appreciated.

About us

Who we are

SCRM was created in 2015 with a vision of the future that foresaw business and technology forever remaining intertwined and a steadfast mission to guide traditional businesses towards digital evolution through their clients data commercial strategies and omnichannel communication. Specialising in digital strategy automation and realtime offer and content customisation SCRM owes its success and efficiency to the use of cloud computing and the development of data platforms which rely on artificial intelligence for automatic decisionmaking in largescale consumer and retail markets.

SCRM Lidl International Hub Three years later Lidl has absorbed the company and turned it into their international hub of digitalisation and customer intelligence. Amongst our missions as Lidls International Hub we would highlight the following: The conceptualisation and development of Lidl Plus a Lidl international relational programme and its benefit plan which will offer discounts exclusive services agreements with thirdparty entities and financial services as its fundamental features; The creation of a cloudbased international platform for big data; The development of an international marketing automation platform; The conceptualisation development and management of business intelligence platforms; The creation of an omnichannel payment platform; The development of advanced analytics and machine learning platforms favouring customer recommendation foresight and analysis systems; The creation and implementation of an omnichannel single signon strategy to generate business opportunities amongst the groups diverse range of commercial platforms and services.

SCRM is currently part of Schwarz Digits Schwarz Digits is the IT and digital division of Schwarz Group. It offers compelling digital products and services that meet Germanys high data protection standards. Schwarz Digits thus guarantees the greatest possible digital sovereignty. With this claim Schwarz Digits provides the IT infrastructure and solutions for the extensive ecosystem of the companies of Schwarz Group and develops it further for the future. Schwarz Digits creates optimal conditions for the development of trendsetting innovations for end customers companies and public sector organizations.

Our Mission & Vision

Our Vision as SCRM is to digitalize the Schwarz Group. SCRM provide digital tools to all Schwarz businesses that enables them to understand and connect with the customer to boost their revenues.

Values

Do you want to know more about our Culture

We are Family: Yes we are colleagues but we like to have fun while working. As a real family we suffer in hard times and celebrate together in good times as equals and with respect. In fact we like better the Spanish word Colegas which includes a sense of friendship.

Passion by Design: Passion is at the very heart of everything we do. Over at HQ they say this is a because of the sunny Barcelona and our Latin vibes. The reality its because we love what we do.

Innovation as a Service: We dont deliver technology; we deliver creation & transformation. Challenging the status quo is what inspire us because we want to lead the next generation of grocery business.

Make it happen: Every day is an opportunity to make a difference. Do something good today improve it tomorrow and dont stop until its awesome.

Think Big: Dont let what is already done draw the boundaries of whats coming next this is the only way to go beyond what it is expected.

Perks of being part of our team

• An awesome team
• Competitive salary
• Social benefits plan :
  a 225 monthly allowance for ticket restaurant transportor kindergarten
• Health & Accident insurance
• Referral bonus
• Hybrid remoteoffice work
• 24 days of holidays per year
• Flexible schedule and no dress code!
• Language lessons: German English & Spanish
• Possibility intensive timetable in July & August
• Continuous learning and development programs
• 300 Wellbeing voucher (To do your favourite sport)
• Work in one of the top 10 IT hubs in BCN located in Plaza Catalunya
• Filtered water biscuits fresh fruit wide selection of teas and coffee (Nespresso what else

SCRM provides equal employment opportunities to any job applicant or employee and confirms that it is committed to ensuring that there shall be no direct or indirect discrimination against or harassment of job applicants or employees on grounds of race creed colour ethnic origin nationality gender gender reassignment or transsexualism religious or other similar beliefs age marital or family status sexual orientation or disability. SCRMrecruits hires promotes transfers takes disciplinary action and makes all personnel decisions including those related to compensation and benefits in a nondiscriminatory manner and in accordance with applicable laws.

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