Head of Wise EU Outsourcing
Head of Wise EU Outsourcing
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Job Description
The Head of Wise EU Outsourcing will be responsible for managing and coordinating all outsourcing activities of Wise Europe. This role involves ensuring compliance with regulatory requirements optimizing outsourcing governance and maintaining strong relationships with stakeholders to ensure seamless service delivery.
Key Responsibilities:
Establish an Intragroup Outsourcing function for Wise Europe including develop and implement a Wise EU outsourcing framework in alignment with the companys goals and regulatory requirements.
Serve as the primary point of contact between the payment institution and the different services providers inside the Wise Group for all outsourcing activities.
Ensure compliance with all relevant regulations (EBA DORA) and standards related to outsourcing in the financial services industry including drafting negotiating and managing provisions in contracts.
Monitor and evaluate the performance of outsourced services to ensure they meet agreedupon service levels and quality standards
Identify opportunities for process improvements in outsourcing arrangements.
Collaborate with internal departments to ensure that outsourcing needs are met and that any issues are promptly addressed.
Prepare and present regular reports on outsourcing performance and compliance to senior management.
Manage contracts and agreements with the parent company ensuring all terms and conditions are met.
Stay informed about industry trends and best practices in outsourcing and apply this knowledge to improve the institutions outsourcing activities.
Qualifications :
Bachelors degree in Business Administration Finance or a related field.
Proven experience in managing outsourcing activities preferably within the financial services industry.
understanding of regulatory requirements related to outsourcing in payment institutions.
Excellent communication and interpersonal skills.
Strong analytical and problemsolving abilities.
Ability to work independently and manage multiple priorities in a fastpaced environment.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
