Facilities Coordinator
Facilities Coordinator
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Supercharge your career here at Powerhouse!
We are looking for a Facilities Coordinator to join our team!
Come work for an industry leader with consistent growth explore multiple business lines and experience an individualized development plan to help ensure you hit your professional potential.
Whats in it for YOU:
- Medical dental vision ShortTerm Disability LongTerm Disability Life Insurance and additional voluntary plans.
- 401(k) Retirement Plan with company match.
- PTO 11 Company Holidays and Paid Parental Leave
- Wellness activities and an onsite gym
- Ongoing professional development and continuing professional education.
What YOU will do:
This role focuses on delivering exceptional customer service by providing detailed service information and resolving issues efficiently via phone and email.
- Manage Work Orders: Handle a high volume of incoming work orders promptly and efficiently.
- Customer Support: Address customer inquiries about services offering appropriate solutions to resolve issues.
- Vendor Relations: Cold call potential vendor partners to establish new partnerships.
- Dispatch Coordination: Schedule and dispatch vendor partners for work orders ensuring timely arrivals.
- Email Management: Efficiently manage highvolume email communications.
- Multichannel Communication: Effectively handle multiple communication channels simultaneously.
- Issue Analysis: Analyze customer inquiries to determine effective resolution strategies.
- Responsive Communication: Answer phone calls and emails promptly to provide excellent customer service.
- Data Management: Input necessary data into the computer system to track and follow up on customer requests.
- Team Contribution: Support team efforts by achieving goals set by the Manager.
- Task Prioritization: Prioritize tasks with overlapping timelines efficiently.
- Independent Problem Solving: Work independently and selfsolve issues as they arise.
- Accurate Documentation: Maintain accurate data and documentation of service requests.
- Multitasking: Manage multiple tasks in a fastpaced environment.
- Positive Attitude: Maintain a positive attitude and pleasant phone demeanor.
- Composure: Stay calm and composed in a dynamic and demanding environment.
- Team Collaboration: Be a supportive team player ready to assist teammates as needed.
- Software Proficiency: Proficient in Microsoft Office with intermediate or higher skills in Excel.
Requirements
What YOU bring:
- Two to four years related experience and/or training; or equivalent combination of education and experience.
- Previous experience in Facilities Maintenance/Construction a plus.
- Must be able to pass a background check and drug screen.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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