Control Systems Service Manager

• 80 Lead & provide engineering support activities for wastewater facilities that have Emerson Distributed Control Systems and SCADA Systems.
• 20 Manage contracts and invoicing.
• Interface effectively with key customer personnel building positive relationships and maintaining high levels of customer satisfaction through outstanding performance.
• Actively work as part of a team providing local customer with system problem resolutions field services maintenance programs system startup coverage system upgrades in support of proper operation of customers systems.
• Conduct site investigation and make recommendations for system designs and upgrades.
• Provide summary data and information reports for a variety of software products instruments and equipment.
• Create and submit required activity and billing reports to customer representatives.
• Perform monthly project cost reviews and implement procedures to improve efficiency.
• Manage subcontracts with engineering firms responsible for financial tracking and delivery of site services.
• Support the financial efficiency and quality objectives for the team customer satisfaction and highquality support service.
• Supervise and coordinate personnel equipment and financial resources to enhance and expand business relationships.
• Assess employee skills and performance. Teach mentor and train employees to improve performance and develop toward their career goals. Cultivate a psychologically safe and fulfilling work environment to allow employees to thrive and reach their full potential.

• Bachelors degree in engineering or related technical field or equivalent combination of education and experience
• Minimum of 5 years related experience
• Legal authorization to work in the United States

• OV400 certification and prior Ovation system experience is preferred
• Experience with PLC DCS and/or SCADA
• PE (Professional Engineer) or PMP is a plus
• Past experience working in the water/wastewater industry
• Past experience as a site manager or project manager
• Past demonstrated leadership

COMPENSATION

Our compensation philosophy is simple: we pay a competitive base salary within the local market in which we operate and reward performance during our annual merit review process. The salary range for this role is $annually commensurate with the skills talent capabilities and experience each candidate brings to a role.

Our Culture & Commitment to You

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Learn more about ourCulture & Values.