Quality and Patient Safety Partner - Fixed Term

Who are we

Newmedica are one of the leading providers of NHS ophthalmology services in England providing outpatients appointments diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.

We are thrilled to say that following an independently conducted survey of Newmedica colleagues we have been certified as a Great Place to Work. This is a global benchmark that recognises employers who create an outstanding employee experience.

Overview of the role

Reporting into the Head of Clinical Quality and Patient Safety the Quality and Patient Safety Partner supports our OJV and Managed Service sites in all areas of quality governance & patient safety.

We are looking for a Quality and Patient Safety Partner on a fixed term basis to cover a number of our services across the Midlands area. The successful candidate will start in June 2025.

The role is home based with approximately 810 days of national travel per month. There will also be travel to our office locations as and when required.

So what will I be doing

You will partner the sites in your cluster and offer your expertise and support across a variety of areas developing solutions to help the safe delivery of care within Newmedica. Youll guide the teams on site supporting them with action plans to embed any service improvements that may be necessary.

Youll adopt a real joined up thinking approach in all you do ensuring any lessons learnt are shared within your cluster and with your peers. Youll be an advocate for the improvements that can be learnt from quality governance intelligence.

Youll be competent at producing governance & compliance reports and analysing data from various IT systems working with the clinical sites regarding the outputs and articulating areas of risk or concern to senior managers and the executive team.

Youll be at the forefront when it comes to providing assurance with policy best practice contractual and regulatory requirements in areas of governance undertaking reviews of policy and guidelines where required and ensuring dissemination across the business.

Youll coordinate Patient Safety Incident Investigations and responses and ensure that they meet the requirements of the health care regulatory environment including but not limited to Care Quality Commission (CQC) quality standards.

In short the role has a nice balance between practical onsite support along with time to use your experience to drive quality improvement and safety.

What experience do I need

We are looking for someone with experience in a governance related role or from a clinical background with a professional registration if you dont have a governance background role for example you may be a Registered Nurse a midwife or an optometrist.

Whilst experience within the NHS is welcomed it would be advantageous if you also had experience in an independent or private healthcare business. Youll have a good understanding of CQC fundamental standards and the new single assessment framework approach with experience of conducting inservice quality inspections.

Stakeholder engagement is key in this role. Youll be partnering with a range of senior stakeholders including the Operational and Clinical Partners at our sites so we are looking for someone who has demonstrable experience of forging and maintaining successful working relationships with senior people. Youll be presenting complex information and seeking engagement on a regular basis so your gravitas and influencing skills will be called upon.

This is a great opportunity for someone looking for more autonomy in their working life. Were looking for someone who can bring good ideas to Newmedica and run with them its a real chance to implement change and not to get bogged down by the bureaucracy that exists in larger or public sector organisations.

What can we offer you

• Salary of up to 55000 depending upon experience

• Annual car allowance of 5500

• Up to 17 company bonus paid quarterly based on company performance and personal objectives

• 25 days annual leave plus bank holidays plus birthday leave day

• Company pension

• Access to a range of benefits including free eye tests discounted or free glasses a few 24/7 wellbeing/counselling/advice service private medical insurance private dental care health care scheme death in service cover an opportunity to sign up to a taxfree cycle to work and a retail/technology discount scheme

• An environment where your learning and development is supported through a range of various learning tools and courses

For information or to request a job description please contact

Our employment offers are subject to receipt of satisfactory preemployment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica we actively promote diversity and equal opportunities and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people irrespective of gender age disability sexual orientation race language religion ethnic or social origin.