Field Tech
Field Tech
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Job Description
Job Responsibilities
- Primary responsibility will be to perform trouble shooting electrical / fluid testing repairs and fluid services of transformers rectifiers regulators and high voltage components. This is specific to the Transformer Services Division. Complete incoming visual inspection for electrical and mechanical defects.
- Troubleshoot test maintain redesign rebuild retrofit and/or repair electrical equipment. May weld and/or paint as assigned. Equipment may include but not limited to transformers switchgear and/or breakers on Customer site(s). Equipment will vary by location but may include but not limited to transformers low or medium voltage circuit switchgear and breakers.
- Complete test reports to Company and Customer standards and timelines.
- Demonstrate a continual effort to improve operations decrease turnaround times streamline work processes and work cooperatively with other departments to provide a quality and seamless operation.
- Communicate PM Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
- Maintain strong client relationships prepare project estimates expand project work scopes and assist in negotiating extra charges.
- Ability to walk through customers sites inspect problem(s) & report problem(s) to Sales and Project Management.
- Help manage the ongoing schedule and travel planning to facilitate timely response to customers.
- Work may require flexible hours weekends holidays and night work. Must be available for outoftown work.
- Mentor and train Field Techs as directed.
- Work with members of a team to effectively complete work assignment. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
- Maintain a neat and orderly work area; Observe all company local and federal safety rules location and company best practices and company policies and procedures.
- Other duties as assigned.
Required Experience and Qualifications:
- Degree or Diploma and minimum 1 year of experience in a related field.
- Knowledge of various industry standards such as: Industry safety standards.
- Prefer experience with most of the following or similar: MCCs Breakers relay testing oil testing infrared scanning performing startup on switchgear up through 500kV class etc.
- Must be able to work safely and adhere to all electrical safety procedures.
- Good theoretical understanding of electricity and a good aptitude for problem solving.
- Effectively communicate verbally and in writing with customers and peers.
- Dependable and responsible with good judgment and organizational skills.
- Good customer service time management and followup skills.
- Work effectively with customers peers and management to resolve client issues.
- Strong computer skills with working knowledge of Windows and Microsoft Office use of Internet for standards/products/manufacturer research
- For positions that utilize a company vehicle will be required to have a valid drivers license.
Who we are!
Prime a RESA Power Company is a dynamic people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety performance and compliance of electrical distribution systems. With a track record of longterm partnerships and excellence in customer experience for nearly a decade!
Our Mission
Prime a RESA Power Company is the industry leader in electrical life extension products and services with many locations across the United States and Canada. We are experts in servicing major power distribution and control markets and have one of the largest inventories of obsolete and hardtofind components in the industry. Service is our product
Core Cultural Competencies
We do it right
- We pride ourselves on our integrity and expertise. We dont cut corners.
- You perform job responsibilities safely efficiently and thoroughly all day every day.
- You conduct yourself professionally ethically and honestly.
- You display sound judgment and decisionmaking skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
- You are on time and preplan time off.
- You produce a quality product.
We are customer driven
- Our number one concern is our customer and our longterm relationships with them prove our dedication.
- You approach job responsibilities with enthusiasm professionalism and in a customer focused manner.
- You promote goodwill by handling all contacts (example: coworkers management vendors customers etc. with respect courtesy cooperation attentiveness and follow instructions from management.
We focus on growth
- We are dedicated to growing the company and our employees.
- You understand & apply your knowledge of techniques policy procedures equipment and skills involved in the job.
- You seek out new assignments and assume additional duties.
- You seek to expand your abilities (certifications continuing ed OTJ experience etc..
We solve problems
- Every day is different so we need to be innovative decision makers flexible and adaptable.
- You efficiently and thoroughly complete assignments.
- You perform work assignments independently.
- You propose new ideas and find better ways of doing things.
We get it done
- We are efficient reliable and no nonsense. We work hard but we also play hard.
- You follow through on commitments in a timely way.
- You produce easily understandable and accurate reports that meet customer and/or Company expectations.
- You actively listen. You seek advice and help as appropriate.
- You can effectively deliver messages to a variety of individuals (RESA employees vendors customers etc..
We build strong relationships
- Our leaders are servant leaders. We provide you with the support of a wellrun company.
- We collaborate with each other and our customers.
- You collaborate to create the best solutions for each other and our customers.
- You build strong relationships within the team across RESA departments and locations and with customers and vendors.
Additional Information
Travel:Up to 50
Compensation: $35 $40 hourly
Physical Demands:Lifting a max of 50lbs on a daily. Position requires standing and using computer and/or phone for extended periods of time.
Prime a RESA Power Company is an equal opportunity employer.Qualified applicants will be considered without regard to age race creed color national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex or veteran status.
Employment Type
Full-Time
