Dispatcher
Dispatcher
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Job Description
American Fast Freight (AFF) Inc. a subsidiary of Odyssey Logistics & Technology Corporation (OLT) is recruiting for a Dispatcher for the domestic freight forwarding businesses of Alaska.OLT is privately held and one of the top 100 US thirdparty logistics companies with operations across the US Europe and Asia.With general supervision the ideal candidate will schedule all freight movements (incoming containers for devanning) as well as outgoing deliveries and container/flat rack movements in an efficient method that maximizes company resources while meeting and exceeding customer standards.
Essential Duties and Responsibilities:
- Facilitate pickup and delivery of freight with various trucking entities company drivers and ocean carriers.
- Maintain a high level of internal and external customer service including but not limited to fielding dispatch calls and responding to dispatch related emails to coordinate with warehouse and office personnel
- Maintain daily and weekly reporting including Key Performance Indicators for the department
- Coordinate delivery and pickup schedules with various terminals in California Washington Alaska and Hawaii
- Other duties as assigned
Qualifications:
- Minimum 2 years of experience in a dispatching role
- Proficient computer skills and indepth knowledge of relevant software such as MS Outlook Excel and Word
- Knowledge of transportation industry is a plus
- Analytical ability is required
- Adapt to new processes quickly and streamline current processes as necessary
- Willing and able to work with all personality types with a professional helpful manner
- Ability and desire to perform well in a fastpaced fluid environment where tasks change quickly
- Must be able to pass preemployment drug screening and background check
Communication Skills:
- Employee must have the ability to read and write the English language
- Have the ability to effectively communicate and present information andrespond to questions from management customers and the general public
- Must be able to communicate with a positive team mentality at all times both written and verbal
Reasoning Abilities:
- Employee must have the ability to solve practical problems and deal with a variety of situations professionally
- He/she must know how to communicate via telephone or radio to dispatch for instruction and or guidance
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to:
- Stand walk sit reach stoop with hands and arms
- Talk and hear.
- Specific vision abilities for this job include close vision color vision and the ability to adjust and focus with the aid of eye wear if needed
Employment Type
Full-Time
