Technical Communicator - Electric PowerGenerator - Req ID 4902
Technical Communicator - Electric PowerGenerator - Req ID 4902
Posted on :
10-04-2025
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1 Vacancy
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Job Description
Description
FindYOUR fit at Ohio CAT (a division of Ohio Machinery Co.! Join a winning culture that strives to be the topperforming dynamic industry leader and partner of choice for the products and solutions that help our customers build improve feed power and protect our world. Come grow your career See what opportunities await today!
JOB SUMMARY:
Technical Communicators primary responsibility is to act as a point of contact for the resolution of all product problems and commercial and technical issues between Caterpillar and the dealership for the Equipment and Power Systems Division. Technical Communicators will also control the technical information within the dealership including the distribution of electronic service publications and letters. This person will also perform occasional onsite assistance to field servicemen in troubleshooting situations. Occasional travel is required to attend Cat technical seminars/training sessions. In addition to these functions the communicator may have additional responsibilities such as warranty processing or product application engineering (fabrication customizing etc.. Travel will be required during the training and orientation period.
COMPETENCIES:
Excellent verbal and written communication skills Customer oriented with the ability to maintain excellent working relationships with Caterpillar personal Excellent computer skills Strong mechanical skills and knowledge with the ability to learn additional technical material Ability to handle multiple tasks Well organized and detail oriented Strong phone skills.
JOB QUALIFICATIONS:
Either Ten 10 plus years of experience with Caterpillar Electric Power Systems generator equipment as a service technician shop or field; or similar experience desired. Must have a basic understanding of Caterpillar and Ohio CAT warranty policies and claim procedures. Must have completed basic courses in engines and generator systems and be able to read and explain schematics as used in Caterpillar service manuals. High School Diploma required.
PHYSICAL REQUIREMENTS:
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop bend kneel crouch reach and twist; to lift carry push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations with both constant and sudden loud noises possible.
BENEFITS:
- 401(k) Match and Employer Discretionary Contribution.
- Three different Health Insurance options.
- Including an HSA health insurance option with a dollar to dollar match up to $1200.00 per year.
- Dental and Vision Insurance.
- Credit Union Access.
- Life Insurance ShortTerm Disability and LongTerm Disability.
- Scholarship opportunities for employees spouses and children through the Ohio Machinery Education and Opportunity Foundation.
- Base pay plus annual bonus potential
- Company SuccessShare bonuses
EEO Veterans & Disabled Employer and VEVRAA/503 Federal Contractor.
Employment Type
Full-Time
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