drjobs Customer Success Specialist

Customer Success Specialist

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1 Vacancy
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Job Location drjobs

Newark - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position Overview:
Building and maintaining strong lasting relationships with our customers providing support to the sales team and managing customer projects
Duties:
v Own the CRM system and process for inputting all contacts and updates
v Estimating ticket preparation scheduling proofing and follow up for customer projects
v Problem resolution on projects
v Work with Production and Fulfillment Teams to manage projects for on time delivery
v Works with CS team to handle all calls and customer visits both timely and professionally
v Onboarding of new customers
Job Requirements:
v Customer service YES. Behavior always exhibitedyou own the project
v Participate in development of sales plan and driving necessary results
v Accurate estimate and production ticket creation communication and follow up
v On time and accurate billing of projects and account follow up
Compensation: $20.00 per hour



We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry from print signs and marketing to online ordering portals and more we believe a rewarding career is shaped by people purpose and passion.

If you dream of being part of an organization with a great heritage progressive leadership and cuttingedge technology discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing signs and marketing services but were less corporate culture and more closeknit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes we work hardand play harder. Its part of our DNA.

With several career paths to choose from sales marketing design production operations no matter the role you choose youll be working in an organization that cares about you. At Sir Speedy you can make a difference.



Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

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