Service Delivery Manager
Service Delivery Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Health and Safety is our #1 priority and we live it 365!
- Focus on maintaining sustainability and cleaning the Earth
- Offering $75k DOE Perks
- Comprehensive health benefits coverage after 30 days of fulltime employment including 401K with Company match
- Own part of the company with our Employee Stock Purchase Plan
- Opportunities for growth and development for all the stages of your career
- Company paid training and tuition reimbursement
Responsibilities
- Ensure Health and Safety is the number one priority by complying with all safe work practices policies and processes and always acting in a safe manner
- Train develop and manage sales and service route drivers
- Manage flow of service requests to ensure customers are serviced in a timely and efficient manner
- Conduct Endofday CheckIn / Morning CheckOut process with drivers to ensure daily expectations are met and employees are prepared for the day
- Fulfill duties of route driver when s/he is absent
- Provide field coaching and sales training to route drivers
- Meet with customers periodically to discuss needs
- Increase sales portfolio by identifying opportunities
- Schedule services to prevent and resolve route issues and complaints
- Ensure completion and organization of all mandated paperwork and files.
- Follow all local state (provincial) and federal compliance regulations and rules
- Safely operate vehicles in accordance with U.S. DOT local state (provincial) and federal requirements
- Safely observe all corporate operating guidelines and procedures
- Observe all company environmental health and safety operating guidelines
- Perform other duties as assigned
Qualifications
- Class B CDL
- Obtain Hazmat and Tanker endorsements within 90 days of employment
- Leadership experience
- Intermediate computer skills
- Excellent customer service skills
- Excellent organization and attention to detail
- Perform physical functions per job requirements
- Successfully complete a background check drug test and physical by position
- Previous route driver experience
- Previous dispatch/logistics experience
Required Experience:
Manager
Employment Type
Full-Time
