Assistant Manager Dealer Data Governance

Job Description

This role is categorized as HYBRID. This means the successful candidate is expected to report to GM Cadillac Tower three times per week at minimum.This job may be eligible for relocation benefits.

Seeking a skilled professional to join Sales Operations & Retail Innovation as Assistant Manager Dealer Data Governance. This role oversees dealer data governance ensuring policy compliance managing data access requests and for managing and maintaining dealer data assets in Atlan including data elements definitions and standard usage guidelines. Responsibilities include leading contract staff monitoring emerging technologies and reporting key metrics to leadership. The position supports the use of dealer data for analytics modeling marketing and dealeroptional initiatives to enhance customer experience and vehicle quality.

The scope of this position is global and will collaborate with stakeholders across the organization including Legal IT Marketing Sales and Aftersales.

Responsibilities:

• Evaluate new dealer data requests and ensure compliance with the Dealer Data Governance Process starting with completion of a Dealer Data Authorization (DDA) form
• Assist business teams as they navigate the Dealer Data Governance Process and related process including:
  • Privacy Impact Assessment
  • External Data Transfer Policy
  • Application Registration (ASMS)
• Responsible for providing stakeholders with regular status updates on requests
• Ensure submitted forms are complete and thoroughly document dealer data requests including purpose data source specific data elements data flows intended use and involvement of third parties
• Conduct annual audits on the anniversary of active DDA forms
• Ensure data governance practices and dealer data usage comply with federal and state regulations
• Develop implement and enforce data governance policies and procedures
• Identify opportunities for improving data governance processes and systems
• Work with business units IT legal and compliance teams to align data governance practices with business needs
• Educate stakeholders on dealer data governance policies best practices and tools
• Assisting in managing dealer data ownership accountability and stewardship across departments
• Establish and maintain a dealer data dictionary metadata and classification standards
• Manage and control access to dealer data ensuring it is secure and only accessible to authorized users
• Document business requirements for occasions where it is necessary to acquire additional dealer data from dealer thirdparty service providers to meet a business need
• Track and report KPIs for data governance including data quality compliance and incidents while providing regular updates to leadership
• Provide regular reports on data governance practices conduct audits and track dealer data usage access patterns and lineage highlighting data changes and transformations

Additional Job Description

Qualifications:

• Bachelors degree required Data Management Business Administration Information Systems or a related field preferred
• Experience 5 years) in data governance data management or related roles preferably in the automotive sector
• Experience leading teams and crossfunctional initiatives related to data governance
• Experience managing governance initiatives handling data access requests and implementing best practices
• Effective communication skills to engage with stakeholders including dealers IT legal and business units
• Ability to develop and enforce governance policies while balancing business needs
• Strong understanding of data governance frameworks data privacy regulations (e.g. CCPA GDPR) compliance requirements and statespecific dealer data laws
• Familiarity in data management tools metadata repositories and governance platforms (e.g. Atlan Collibra Informatica)
• Experience collaborating with Dealer Management Systems (DMS) and dealer data is a plus
• Strong balance of business acumen and technical aptitude
• Cultivates patience and perseverance especially in the daily operating environment maintaining a positive mindset to effectively manage the challenges of the day in support of our dealer retail sales network

GM DOES NOT PROVIDE IMMIGRATIONRELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H1B TN STEM OPT etc. NOW OR IN THE FUTURE.

• #LIMO1

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Benefits Overview

The goal of the General Motors total rewards program is to support the health and wellbeing of you and your family. Our comprehensive compensation plan incudes the following benefits in addition to many others:
Paid time off including vacation days holidays and parental leave for mothers fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive) dental vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you your family and friends.

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