PhysicianAttending - Emergency Medicine - Associate Medical Director Quality

Outstanding Opportunity for Associate Medical Director of Quality
Nicklaus Childrens Pediatric Specialists
Community Emergency Departments

Nicklaus Childrens Pediatric Specialists (NCPS) the physician multispecialty group practice of Nicklaus
Childrens Health System have an exceptional opportunity for a fellowshiptrained BC/BE pediatric
emergency medicine specialist to serve as Associate Medical Director of Quality for Baptist Health South
Florida main hospitals Pediatric Emergency Department Baptist Health South Florida Homestead
Hospitals Pediatric Emergency Department and the Mastroianni Family Pediatric Emergency
Department at Jupiter Medical Center.
This is a hybrid clinical/quality role. The Associate Medical Director of Quality will work collaboratively
with the Medical Directors of the Pediatric Emergency Departments and Director of Community
Initiatives with a focus on managing quality performance and improvement activities across the three
NCPSstaffed community emergency departments. This position supports administrative call and serves
as one of the primary points of contact for clinician concerns as well as reviews endofshift nurse
reports to address patient/clinician care delivery issues. They will also partner with hospital
administration and medical leadership to lead and oversee various clinical quality patient experience
and medical administrative priorities within their designated program.
Pediatric emergency physicians employed by NCPS provide coverage at Baptist Hospitals Pediatric
Emergency Departments and the Mastroianni Family Jupiter Pediatric Emergency Department at Jupiter
Medical Center with a shared focus of putting children and families first. There is a wellcoordinated and
robust transfer process between the four hospitals to support admissions and subspecialty care needs.
Nicklaus Childrens Hospital is a 307bed freestanding childrens hospital with an ACSverified Level 1
pediatric trauma center.
This position will require that the Associated Director of Quality work between all three community
emergency departments although they can be primarily based out of one of the locations. Candidates
should also share Nicklaus Childrens commitment to delivering on its brand promise of a care
environment where every child matters most.
Competitive compensation and benefits package for the region including quarterly incentive bonus plan
and robust CME/licensing reimbursement. Qualified candidates please contact:
Joyce Berger Physician Recruiter
or

Job Summary

Works with Medical Director Pediatric ED and Director of Community Initiatives and focus on managing quality performance and improvement activities in the ED. Supports Administrative call serving as one of primary points of contact for ED provider concerns and reviewing end of shift nurse reports to address patient/provider care delivery issues. Responsibilities vary by project (assigned by Director Community Initiatives) and include reviewing data to identify opportunities leading physician meetings providing expertise in projects compiling and reviewing metrics to assess performance needs and overall driving initiatives forward to yield improved outcomes. Partner with hospital administration and medical leadership to lead and oversee various clinical quality patient experience and medical administrative priorities within their designated program.

Job Specific Duties

• Assists with resolution of care delivery issues and patient grievances within designated program and campus.
• Assists in the development and revision of clinical policies procedures and care protocols to optimize outcomes as they pertain to quality management of the Emergency Department.
• Establishes and holds program accountable to patient experience standards.
• Ensures compliance with medical staff bylaws and other accreditation standards and regulations (American College of Surgeons for Trauma and all relevant regulatory agencies as applicable).
• Reviews data to identify opportunities to improve overall quality of care delivered in the ED.
• Identify and assist in creating effective PI /Quality initiatives which qualify for ABP MOC Part 4 Activity.
• Ensures effective communication between program physicians APPs and other team members.
• Identifies and participates in ongoing education for/by physicians and staff.
• Is firstline resolution in escalation of providerrelated concerns regarding clinical service quality.
• Shares Administrative oncall responsibilities with other Emergency Department Directors to provide support to attendees troubleshoot flow and atcapacity issues and provide crisis management.
• Provides oversight and leadership of program governance councils as reasonably requested.
• Participates in medical staff hospital committees performance improvement or other committees as assigned.
• Participate and see patients as part of Medical Groups TeleHealth program.
• Consistently treat Medical Group employees colleagues patients and their families and others who accompany patients to office and hospital visits in a professional and respectful manner.
• Participate in and cooperate with the peer review Quality Improvement and Quality Management programs and procedures of Medical Group and assist in the development and achievement of clinical quality indicators and outcomes.
• Comply with all rules regulations and policies established by Medical Group the Occupational Safety & Health Administration all federal state and local agencies and other accreditation organizations Comply with all Medicare Medicaid and other thirdparty payor reimbursement rules and OIG compliance standards. Participate in any Ethics Training Programs and Compliance Training Programs established by Medical Group and Hospital.
• Assist Medical Group in the investigation documentation and resolution of any issue arising out of Medical Groups dealings with peer review and all regulatory agencies having jurisdiction relating to the Practice Site.
• Maintain a minimum performance of 85 or higher adherence to evidencebased guidelines for process as established by the National Center for Quality Assurance (NCQA) that apply to the Physicians practice for ambulatory and inpatient practice. Maintain 90 or higher to those Hospital Quality Alliance metrics for hospitalized patients that apply to the Physicians practice.
• Provide teaching services to the Hospitals residents and fellows in accordance with the requirements of the Hospitals medical education program and the Accreditation Council for Graduate Medical Education (ACGME).
• Accompany representatives of Medical Groups parent NCHS and NCHS affiliates to events to discuss issues relating to NCHS or NCHS affiliates operations.
• Expected to achieve the annual Press Ganey physicianrelated patient satisfaction target as provided by the Hospital.
• Adhere to standard Computerized Physician Order Entry (CPOE) processes and will input a minimum of 95 of Physicians orders for inpatients through the CPOE system provided by the Hospital and adhere to a 95 compliance with medical record coding accuracy.
• Complete medical records pursuant to the requirements of the Hospitals Medical Staff Bylaws and Medical Group guidelines. Completes NCHS quarterly curriculum.
• Participate in community events and educational lectures to other physician.

Minimum Job Requirements

• Doctor of Medicine or Doctor of Osteopathy from an accredited medical school
• MD Doctor of Medicine Current state medical license and in good standing with medical board

Knowledge Skills and Abilities

• Exceptional clinical research and teaching skills and have a commitment to academic pediatrics.
• Able to relate cooperatively and constructively with patients families and coworkers.
• Ability to communicate verbally and in writing.
• Maintains confidentiality of sensitive information.
• Ability to interpret adapt and react calmly under stressful conditions.
• Ability to problem solve to formulate a plan of care and evaluate the patients response to care.
• Ability to interpret adapt and react calmly under stressful conditions.