Client Service Specialist-PrintProcurement Hybrid
Client Service Specialist-PrintProcurement Hybrid
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Salary Not Disclosed
1 Vacancy
Job Description
At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.
Broadridge is growing! We are seeking a Client Service Specialist to join our team in our Kansas City MO office. You will be working with our sales teams vendors materials and clients directly. You must have good communications skills and you should be experienced working in a highpressure highvolume environment where accuracy is paramount.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid which means youll be assigned to a Broadridge officeandgiven the flexibility to work remote.
Responsibilities:
Shift: Monday Friday 8:00am 5:00pm
Work with DST/BFDS clients.
Quoting DRM multiple print mailings that requires quick turnaround.
Guide clients through Broadridges various product offerings.
Display successful time management skills and maintain an ability to multitask work with a variety of internal applications to provide clients with samples of Broadridge products.
Monitor the effectiveness of systems policies and procedures and make appropriate recommendations to ensure daily operations are efficient.
Coordinate testing for process enhancements.
Work collectively within a team environment while also managing your own dedicated client deliverables.
Maintains a demeanor of professionalism at work and begins to adopt Best Practices.
Share ideas for process improvement and process efficiencies.
Qualifications:
Knowledge of direct marketing terminology print graphic bindery working with paper manufacturing and vendors.
Proven proficiency in maintaining clients high client satisfaction and overall client advocacy.
Strong use of MS Office suite of products.
Extremely detail oriented ability to multitask and excellent followup skills.
Web Development (HTML CSS) experience.
Adobe Acrobat.
Benefits Information:Please visitwww.broadridgebenefitsfor more information on our comprehensive benefit offerings
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Broadridge associates helped us envision our Connected Workplace a work model that allows associates around the globe dependent upon their role responsibilities to take advantage of the benefits of both onsite and offsite work to support our clients one another and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible Accountable Connected and Supported which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful worklife integration for our associates.
We are dedicated to fostering a diverse equitable and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws applicants: Clickhereto view the EEO is the Law poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
