Field Service Technician
Field Service Technician
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Job Description
Job Summary
The Field Service Technician diagnose adjusts repairs installs and troubleshoots all product issues and their root causes on current and vintage products.
GENERAL RESPONSIBILITIES
- Service and adjust all products sold by Gunton Corporation and National Accounts.
- Respond to urgent jobs based on priority status.
- Install products and accessories as required to complete service on first attempt. Employ all necessary measures to overcome challenges that hinder job completion including all heights.
- Discuss and review Customer Satisfaction Survey with each customer.
- Maintain adequate parts and tool inventory on a wellorganized maintained and professional vehicle.
- Effectively communicate all service activities to the customer including time of visit.
- Maintain accurate neat and organized paperwork including timecards and service orders.
- Convey a neat clean friendly and professional appearance.
REPORTING RELATIONSHIP
Reports to Service Supervisor.
MINIMUM QUALIFICATIONS
- Ability to climb and work on a ladder up to 40 feet in height
- Ability to work off a 60foot lift
PREFERRED QUALIFICATIONS
- Prior service experience
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment transfers and promotions are made upon the basis of the best qualified candidate without regard to color race religion national origin age sex sexual orientation marital status ancestry status as a disabled or Vietnam era veteran or any other characteristic protected by law.
Required Experience:
IC
Employment Type
Full-Time
