Customer Support Executive CSE
Customer Support Executive CSE
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Job Description
Job description
Job description
Job Title:Sales and Customer Support Executive **No Target**
Location:Chennai
Reports To:Sales Manager / Head of Customer Success
Department:Sales and Customer Success
Salary Starting :18000* per month
Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.
Job description:
Designation: Sales & Customer Support Executive.
**No Target**
Roles and Responsibilities:
- Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
- Understand customer needs and communicate how the product adds value to meet those needs.
- Upsell or crosssell additional products or services to maximize sales revenue.
- Provide personalized recommendations and suggestions based on customer preferences.
- Follow up with customers to ensure their satisfaction and encourage repeat purchases.
- Communicate with Customers both pre and post purchase Emails Web chats WhatsApp Chats Phone Call.
- Order checking and Quality Checks prior to shipping products to customers.
- Follow up with Logistics for tracking shipments and order fulfilment.
- Make video product demos of sarees and clothes to customers who need more information.
Key Skills
- English communication skills Oral Telephonic and Written
- Pleasant and sweet temperament
- Systematic follow ups with customers
- Min 2 Years of experienced candidates can apply.
Send to resume to
Contact:OR WhatsApp
Required Experience:
Junior IC
Employment Type
Full-Time
