Veteran Assistant Pittsburgh Pa Part Time Position

Veterans Leadership Program

Veterans Leadership Program (VLP) is Western and Central Pennsylvanias premier Veteran service organization. For nearly 40 years VLP has operated with a focus on empowering Veterans to navigate the transitions of life and supports every Veteran in reaching their fullest potential. With supportive and serviceoriented expertise VLP serves over 7000 Veterans annually through comprehensive programs and partnerships. VLP is the largest provider of Veteran subsidized housing in Western Pennsylvania operates two of the nations most effective employment programs as well as holistic wellness and additional supports for Veterans and their families.

VLP is a team comprised of experienced leadership support staff and case managers including Veterans National Guard Army Reserve family members of Veterans and civiliansupporters who are deeply committed to assisting any and every Veteran.

Overview of Position

The Veteran Assistant under the Low Demand Program willcreate promote and encourage an atmosphere and tone at Veterans Leadership Program that conveys a welcoming caring and professional impression to clients.The Veteran Assistant will help Veterans who are experiencing homelessnesstransition into permanent housing.

Principal Duties

• Responsible for monitoring one or more assigned clients on a designated unit for a specified time.
• Maintains client confidentiality.
• Monitors the client for signs of escalating behaviors.
• Provides meaningful handoff communication to the next Veteran Assistant when relieved of duties. (i.e. end of shift breaks etc.
• Documents accurate and timely observations on monitoring tools/forms/Client record as requested.
• Create and maintain a professional caring and personalized client experience. Proactively anticipate the needs of clients by learning their preferences to ensure they feel valued and appreciated at all times.
• Respond to inquiries from employees clients and others as well as refers when necessary to the appropriate person official or department
• Work closely with the intake process by scheduling appointments inputting basic client information into EHR and notifying Service Navigator of scheduled intakes.
• Document all encounters with individuals whether enrolled in VLP Programs or seeking information in organizational EHR.

Knowledge Skills and Abilities

• Strong interpersonal skills.
• Ability to manage multiple priority projects.
• Take initiative and handle a variety of activities concurrently in fastpaced environment.
• Ability to meet deadlines along with attention to details a must.
• Excellent written and verbal skills.
• Progressive skills in crisis intervention and conflict resolution.
• Selfdirected flexible with strong problemsolving abilities.
• Ability to work independently and as a team member.
• Presentation skills along with professional behaviors attitude and appearance.
• Proficient knowledge of Microsoft Office Suite.
• Ability to support the organizations mission along with sensitivity of cultural and workplace harmony.

Experience and Education

• Highschool diploma required.
• First AidCPR preferred.
• Deescalation training preferred.
• Medical observer training preferred.
• FBI Act 33 and 34 clearances.

Salary

• $15.00 $18.00 hr
• Part time

Location : Pittsburgh Pa