Indiana Legal Services Inc. Job Announcement PartTime Ombudsman AGENCY DESCRIPTION: Indiana Legal Services Inc. (ILS) is a statewide notfor profit organization that provides free legal services to eligible clients in civil cases through 8 branch offices. ILS is funded by the Legal Services Corporation Indiana Civil Legal Aid Fund United Ways Area Agencies on Aging and approximately 60 other funding sources. EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: ILS is committed to being an equal opportunity employer. We recruit employ train compensate and promote without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any category protected by law.We encourage all people including LGBTQ Black Latino Indigenous and other applicants of color veterans and people with disabilities to apply. LOCATION: This is a parttime position working 18 hours per week. This position is based in Area 2 serving South Bend and surrounding areas with duties being performed at facilities in the service area and some remotely. The successful candidate will provide services in the following counties: Elkhart Kosciusko LaPorte Marshall and St. Joseph. RESPONSIBILITIES: - Identify investigate resolve or attempt to resolve complaints made by or on behalf of residents of nursing homes and assisted living facilities to obtain high quality care for the residents.
- Represent residents in administrative involuntary transfer appeals with the Indiana State Department of Health.
- Provide information on residents rights provide education and training for residents their family members staff of longterm care facilities and the public.
- Support the development and maintenance of resident and family councils.
- Assist in addressing council concerns.
- Perform other ombudsman duties listed in 455 Ind. Admin. Code 189.
QUALIFICATIONS: - Dedication to the mission of Indiana Legal Services
- Excellent written and oral communication skills.
- Ability to travel as needed to perform job responsibilities throughout the assigned county service area.
- Ability to establish and maintain excellent relationships with diverse populations.
- Applicants must either be certified as a local ombudsman or be eligible to be certified as provided in 455 Ind. Admin. Code 188.
- Applicants must have a bachelors degree in counseling gerontology nursing psychology sociology social work physical occupational or recreational therapy special education rehabilitation counseling or other human services fields or have a least four years of work experience in the field of longterm care. Accredited college training in the areas listed above may substitute for the required work experience on a yearforyear basis.
PREFERRED QUALIFICATIONS: - Experience working with residents of longterm care facilities and elderly and disabled populations.
- Second language fluency.
COMPENSATION: Starting salary is $21208.80 with a range up to $28317.12 depending on relevant experience. The position will remain open until filled. Preference may be given to early applicants.
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