Technician III

Location:

Greensboro NC

Overview:

The primary purpose of this position is to serve as an electronics technician responsible for installing maintaining and repairing highend video teleconferencing audio and other telecommunications. Installer Level Tech 3 should be familiar with and know how to accomplish the following tasks through onthejob training and formal certifications for the Technician level. This level of employee will have the capability to perform site surveys develop job plans demonstrate and follow common safety practices have the capability to supervise other technicians serve as a site superintendent and provide customer service and technical support through analysis and problemsolving over the phone inhouse and remote support.

Primary Responsibilities:

• Perform Site Surveys. Use blueprints/floor plans to conduct visual site inspections. Prepare site survey report to include local support facilities for parts living and rental requirements.
• Develop Job Plans. Determine materials/delivery schedules in conjunction with the project manager. Develop tool/equipment lists. Review manpower requirements bid for a job and evaluate. Calculate completion dates. Be able to utilize Microsoft schedule software.
• Build Closets Determine equipment layouts. Mount/install backboards. Mount/install Terminal Strips. Mount/install equipment racks/patch panels. Install optical fiber panels/hardware.
• Grounding Infrastructure Know local and National Electrical Code basics. Connect to ground planes and busbars where specified by the Electrical Contractor or Building Facilities.Perform equipmentgrounding tests.
• Installation of Cable Support Systems Ability to install cable support systems to include Hilti fastening systems cable trays ladder racks jhooks and Bridle/Drings.
• Installation of overhead AV Infrastructure Projection systems projection screens (wall and ceiling mounted) speakers microphones displays (wall and ceiling mounted) and other functions as required to meet the needs of the project following guidelines recommended by AVIXA formerly InfoComm International CTS practices and other Federal State and Local requirements.
• Installation of Field Source Connections Install floor wall and AV furniture interfaces.
• Pulling Cable Pull field cable in provided risers and under raised flooring. Basic knowledge for pulling cable in conduit open ceiling and inner duct for fiber optic cable.
• Knowledge of Balanced Fire Protection knowledge of fire walls fire barriers fire partitions smoke barriers horizontal assemblies and the proper use of Firestop.
• Equipment Rack Termination Organize dress terminate and label field cables to industry standards
• Cable and Equipment Termination Knowledge of RS232 / 485 UTP and STP (Cat5e Cat6 Terminal strips Patch Panels Audio Video and Fiber. Knowledge of Telco terminations is a plus (Krone Bix 110/66 block).
• System Testing Knowledge to test Category 5/5e/6/6e using network testers for validation or certification. Knowledge to test optical fiber single mode/multimode using Light Source/Power Meter and OTDR. Knowledge of Voltohm meter diagnose open shorted and split pairs as well as control (RS232.
• Retrofits Identify active circuits. Implement and perform a cutover plan.
• Local Area Networks Demonstrate knowledge of LAN topologies (Ethernet token ring). LAN ANSI/TIA/EIA cabling standards 569A 606 607. LAN components (Servers Hubs Routers Bridges)
• Maintenance Provide technical support to properly diagnose trouble to determine whether a problem is equipment failure versus user error and thus minimize downtime and unnecessary tech dispatches.
• Administrative Tasks Document test results. Document asbuilts. Complete daily reports. Inventory job materials/report missing damaged materials to designated PM.
• Remain Current on Industry Practices Join professional trade organizations. Keep up with standards and codes.
• Safety Demonstrate common safety practices IAW Unicom Government safety manual and OSHA regulations. Attend training/safety meetings.

Supervisory Responsibilities:

• Ability to serve as site lead for various project installations
• Ability to train direct and mentor other technicians and peers.

Education and/or Experience:

• AS in EE or related degree/certifications or related experience
• 5 years of AV/IP/Unified Comms experience

Knowledge Skills and Abilities:

• Ability to follow a plan of activities execute with punctuality and attention to detail and work as a team member.
• Knowledge of current and legacy technology.
• Excellent communication and interpersonal skills.
• Strong analytical troubleshooting skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong problemsolving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to function well in a highpaced and at times stressful environment.
• Produce daily project reports attend safety meetings and coordinate project work with onsite Point of Contact.

Certificates Licenses Registrations:

• Avixa CTS certification is required.
• Avixa CTSI certification is highly desired.
• Other industry and manufacturer certifications: Avixa CTSD Crestron AMX Extron C# ClearOne Biamp Cisco or Polycom are strongly preferred.

Travel Requirements:

• This position is a 75 traveling position.
• Have or obtain U.S. Passport or Real ID (for travel purposes).

Security Clearance:

SECRET Level Required

• Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. governmentadministered investigation.
• Must be a U.S. Citizen.
• Must also be able to maintain a US Government SECRET clearance.

Physical Demands/Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle or feel objects tools or controls; operate office equipment reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell.

• Ability to lift 24 to 50 pounds on a daily basis occasionally lifting over 60 pounds.
• Ability to climb ladders and scaffolding to install and repair overhead AV components.

Work Environment:

General office environment.

Various customer locations including existing and newly constructed offices conference rooms IT server rooms and closets auditoriums and other locations specific to the project.

Thank you for your interest in UNICOM Government Inc.

At UNICOM Government Inc. our top priority is our people. We support our employees in maintaining a healthy worklife balance by providing unique programs and comprehensive benefits that are important to todays busy professionals. UGIs benefits include Medical Dental and Vision plans life and disability insurance 401K short and longterm disability and flexible spending. UGI employees also enjoy observance of federal holidays a familyfriendly environment flexible work schedules and an onsite gym.

We are proud to be an Equal Employment Opportunity/Affirmative Action employer. All applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status.

Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal Know Your Rights poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact Human Resources for assistance at or by calling.

One Mission. Yours.