RN Care Coordinator - DTLA
RN Care Coordinator - DTLA
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Job Description
Position: RN Care Coordinator DTLA
Reports to: Director Health and Wellness
Location: The Village 527 Crocker Street Los Angeles CA 90013
Schedule: MondayFriday 8:30am5:00pm
Status: Fulltime; Exempt; NonManagement
Benefits: Medical Dental Vision Paid time off Employee Retirement Planning 403b) etc.
Job Summary:
The People Concern has partnered with community and hospital partners to provide onsite medical management and healthcare coordination for homeless individuals with medical conditions. The Health and Wellness department serves as a resource to homeless individuals with medical conditions by providing onsite medical management and health education; and serve as liaisons to community and hospital partners within the RN scope of practice. The RN works in partnership with an interdisciplinary team from local healthcare clinics social service partners and referring entities to achieve positive health outcomes for program participants.
The RN Care Coordinator operates from an interim housing location in SPA 4 supporting both residents and individuals living on streets by connecting them to appropriate primary care and additional medical resources thereby reducing the overutilization of emergency rooms and inpatient services. This position works as part of the agencys multidisciplinary care team to provide medical services as participants transition from living on the streets in our interim housing facilities and in permanent supportive housing.
Duties and Responsibilities:
Under the supervision of the Director of Health and Wellness the RN Care Coordinator will:
1. Utilize a harm reduction model to provide health services to homeless individuals with acute and chronic medical conditions in various settings.
2. Provide medical screenings assessments insurance and benefits verification for referrals to the agency to ensure that the appropriate level of care can be provided.
3. Coordinate with primary care providers medical teams to ensure clients medical needs are met.
4. Round on client regularly to ensure their wellbeing and conduct wellness checks to assist in discharge planning.
5. Work directly and in collaboration with the medical case manager to provide wholeperson care and coordinate medical services.
6. Accompany clients to medical appointments to ensure understanding and advocate for client needs.
7. Provide medical triage wound care medication reconciliation care coordination and nursing care within the California State Board of Registered Nursing scope of practice.
8. Provide health education to clients staff and community partners by facilitating groups or health workshops.
9. Promote client independence by establishing SMART goals teaching clients to understand their medical conditions medications and supporting selfcare skills.
10. Assure quality of care by adhering to therapeutic standards measure health outcomes against client care goals and standards make or recommend necessary adjustments; follow nursing and agency philosophies and standards of care set by the California State Board of Registered Nursing state nurse practice act and other governing agency regulations.
11. Assist in resolving client care issues and needs by utilizing multidisciplinary team strategies.
12. Document actions irregularities and continuing needs in a timely manner and within program guidelines.
13. Maintain strict privacy practices in compliance with HIPAA regulations.
14. Assist with medical policy development and implementation.
15. Work directly with and provide education on harm reduction and traumainformed care while working with vulnerable populations for nursing students completing clinical rotations at The People Concern.
16. Maintain professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks participating in professional societies and maintaining licensure requirements.
17. Maintain a cooperative relationship among care teams by communicating information responding to requests building rapport and participating in team problemsolving methods.
18. Maintain a safe and clean working environment.
19. Other duties as assigned.
Qualifications:
Nursing degree from an accredited nursing program.
Current California nursing license.
One year post degree nursing experience.
Ability to work as part of a multidisciplinary team.
Excellent verbal and written communication skills.
Excellent charting/documentation skills
Ability to work well with culturally diverse clientele including LGBTQ individuals and those living with disabilities mental illness and substance use disorders.
Passion for and commitment to working with underserved and indigent populations.
Ability to selfmotivate multitask and adapt in a fastpaced environment.
Skilled in nonviolent crisis intervention Harm Reduction and Trauma Informed Care.
Skilled in Microsoft applications (Excel Outlook SharePoint Word)
Driving is an essential function of the position must have a valid CA Drivers License good driving record and insurance that meets state requirements.
Preferred Qualifications:
Previous experience working homeless populations or underserved communities.
Bachelors Degree in Nursing (BSN).
Bilingual or multilingual skills especially in Spanish.
Indepth knowledge of community health resources and social services in Los Angeles County.
Work Environment:
Office environment with occasional field activities.
Regularly required to sit stand bend and occasionally lift or carry up to 35 pounds.
May be exposed to elements like cold heat dust noise and odor.
May need to bend stoop twist and sit throughout the day.
Will necessitate working in busy and at times loud environments.
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Pay TypeSalary
- Min Hiring Rate$105000.00
- Max Hiring Rate$105000.00
- Travel RequiredYes
- Required EducationCertification
Required Experience:
IC
Employment Type
Full-Time
