Job Summary
Tracks the library services of Circulation Interlibrary Loan ILL and physical Course Reserves. Assists the Service On Site SOS team at the Information Desks with libraryrelated processes and troubleshooting. Follows established policies and practices in conjunction with applying general library knowledge in completing assigned tasks.
Responsibilities
Circulation duties: Tracks hold and delivery requests for campus libraries and ILL items daily Performs bookdrop retrievals and reshelving of library materials daily Organizes and maintains the library materials in the Course Reserves room including the Reserve shelves the Hold shelf and electronics charging cords Processes and maintains physical Course Reserves items Serves as a liaison between patrons library staff/management and library faculty Tracks and reconciles overdue and lost items. Resolves or triages SOS inquiries patron inquiries and Circulationrelated issues Coordinates with the counterparts of the other campus libraries (Marriott Library Eccles Health Science Library and McKay Music Library) to provide seamless campus delivery service Creates hold/delivery requests of campus libraries and ILL items for Law faculty members and delivers the items to their faculty mailboxes Cares for physical library materials and identifies and reports problems Interlibrary Loan ILL duties: Tracks ILL requests with ILLiad and Alma Processes ILL requests by verifying the ownership of requested materials sends out ILL requests for materials not owned by Faust Law Library and receives and returns materials from/to other libraries. Reconciles overdue ILL items and creates invoices for the borrowing libraries Other duties: Maintains good communication with the SOS team members and their supervisor Coordinates with the SOS team supervisor as needed Participates in SOS training to provide basic library training Maintains and updates documentation related to assigned duties Takes Reference shifts as needed Other duties as assigned Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting hearing listening talking. Often: Repetitive hand motion (such as typing) walking. Seldom: Bending reaching overhead.
Minimum Qualifications
Two years library data entry clerical or related experience required or equivalency (one year of education can be substituted for two years of related work experience); demonstrated human relations and effective communication skills are also required. Familiarity with a foreign language may be preferred in some areas. This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Required Experience:
Unclear Seniority