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We are looking for an experienced Oracle OCCAS (Oracle Communications Converged Application Server) Technical Consultant to support presales and solution architecture for largescale call centers. The ideal candidate will have expertise in Oracle OCCAS SBC (Session Border Controller) SIPREC voice traffic filtering deepfake detection Senttimate integration observability and security. This role involves understanding customer requirements designing highlevel technical solutions and demonstrating advanced call center technologies.
Key Responsibilities
Engage with call center prospects to assess business and technical needs.
Design and propose OCCASbased solutions integrating:
Oracle SBC for secure call handling and traffic filtering.
SIPREC for call recording and compliance.
Mutare & Deepfake detection for fraud prevention.
Senttimate for sentiment analysis and AIdriven insights.
Voice traffic filtering & observability for security and performance monitoring.
Deliver technical presentations RFP responses and PoCs.
Define API integrations middleware strategies and scalable architectures.
Collaborate with sales product and development teams to align solutions with customer needs.
Stay updated on AIdriven voice analysis security and cloud contact center innovations.
Required Skills & Experience
Strong expertise in Oracle OCCAS Oracle SBC SIPREC SIP IMS and VoIP.
Experience with IVR ACD CTI SIP trunking and security best practices.
Knowledge of voice traffic filtering observability fraud detection and deepfake prevention.
Ability to translate business needs into advanced technical solutions in presales.
Excellent communication stakeholder engagement and problemsolving skills.
Full Time