Service Advisor Customer facilitator
Service Advisor Customer facilitator
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
We are looking for a customer service representative to attract potential customers by answering product and automotive service questions; suggesting information about other products and services. Process orders prepare correspondences and fulfill customer needs to ensure customer satisfaction in a retail store engaged in selling tires and related automotive parts and mechanical services.
Responsibilities
As a Midas customer service representative you will meet sales goals and deliver worldclass customer experience from beginning to end you will identify customer needs and accurately gather client Information to coordinate service with technicians.
Responsibilities
As a Midas customer service representative you will meet sales goals and deliver worldclass customer experience from beginning to end you will identify customer needs and accurately gather client Information to coordinate service with technicians.
- Deliver exceptional customer service while listening and consulting customers
- Excellent phone skills driving sales and setting appointments for the store
- Following up with customers services requested estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Work within a team environment while keeping in tune with our companies vision purpose core values and employee creed
- Oversee technicians inspections diagnosing and repairing of domestic European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the store
- Other duties as assigned
Qualifications
- A minimum of 2 years of sales or customer service experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team orientation
- Ability to work a flexible retail schedule including weekends evenings and holidays
- Valid drivers license
What we offer You 5 Day work week Great Work Environment Closed on Sundays On Site Training
Compensation: $600.00 $1500.00 per week
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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