drjobs FWSU Technical Support Specialist and Account Management

FWSU Technical Support Specialist and Account Management

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1 Vacancy
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Job Location drjobs

Fairfax, VA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The clock is ticking. You have two missions in this open world quest. First: The online threats to our students grow daily. Are you willing to take up the mantle of their protector Will you stand at the gates as a proud member of the FWSU Human Firewall Will you train colleagues on threat recognition and action Second: Account Security and complexity spreads. Every account created and kept by you holds keys to access. Access to learning access to tools and lessons. As the KeyMaster you create and maintain the keys ensuring that all have the access needed to grow. Providing guidance and leadership to all who come to you show them the map and help them achieve their goals. Third: Staff spend painstaking hours of personal time streamlining technology into their lesson plans to better meet the needs of their digital natives the students. When technology fails these heroic efforts are dashed. Lost Learning Time ensues. Time is unrecoverable and the students pay the price. Banish that Lost Learning Time to the abyss. (Side quests to be completed as assigned. )Shared Values: A PASSION and respect for supporting the heroic efforts of educators at all grade levels who rely on YOU to provide the means of giving their very best to learners every day. A PERSONAL commitment to banishing Lost Learning Time and Data DefenseAcceptance of the great responsibility entrusted to YOU to maintain digital environments that allow learners to explore their vast potentialA RESPECT for the Autonomy exercised by the professionals committed to their work. ESSENTIAL CONTRIBUTIONS: (Others may be required to advance the mission)Resolve technology issues that impede the learningAvidly pursue personal growth by enhancing knowledge of unfamiliar systems and technologies Commit to a Collaborative TeamOriented Culture by engaging with peers as necessary to minimize lost learning timeExemplify professionalism and courtesy at all timesMaintaining confidentiality of ALL information encountered while representing the districtUnderstand that the efforts of our team occasionally extend beyond the traditional workdayParticipate in and advocate a shared VISION for the district technology goals. Document solutions and issue resolutions.

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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