Fullstack Software Engineer II Customer Success
Fullstack Software Engineer II Customer Success
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$ 112000 - 140000
1 Vacancy
Job Description
Job Description:
Job Description SummaryRemitlys vision is to transform lives with trusted financial services that transcend borders. Since 2011 we have been tirelessly delivering on our promises to people who send money around the world. Today we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need no matter where they call home. Join over 2700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About the Role:
The Customer Success Engineering team helps provide seamless support experience for Remitly customers. We help our global operations to support our customers experience in getting the help they need whenever they need. As a member of the Customer Success Engineering team you will be directly responsible for the customer and agent experience and our customers frictionless access to Remitly agents.
As a Fullstack Software Engineer you will build a new cuttingedge Customer Success platform to replace legacy CRM applications. This is a highvisibility role and perfect for someone passionate about making a significant impact and eager to take on responsibilities. You will be responsible for workflows that immediately impacts our customer and agent experience and will work in tandem with world class Product UX QA and other engineering teams.
You Will:
- Collaborate with product managers designers and backend engineers to understand requirements and translate them into scalable highquality software solutions.
- Design and implement responsive user interfaces that enhance usability and deliver a seamless user experience for internal and external Remitly Customers.
- Design and implement solutions for ambiguous and complex problems using multiple full stack technologies (TypeScript React Java/Kotlin Go)
- Participate in code reviews provide constructive feedback and collaborate with team members to maintain code quality and standards.
- Troubleshoot and debug issues perform root cause analysis and implement solutions to ensure the reliability and performance of our applications
- You will report to an Engineering Manager in Customer Success Technology team
You Have:
- Bachelors degree in Computer Science Engineering or related field; or equivalent work experience.
- 2 years of experience in software engineering with a focus on frontend development for web applications.
- Professional experience with one of the following programming languages: TypeScript JavaScript Kotlin Java Go.
- Understanding of RESTful APIs and asynchronous programming concepts
- Exposure to DevOps practices and CI/CD pipelines
Compensation Details. The starting base salary range for this position is $112000$140000. In Canada Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role.
Our Benefits
- Three weeks vacation
- Health Benefits
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Life Insurance & Disability
- Continuing education and corridor travel benefits
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race creed color religion sex gender identification and expression marital status military status or status as an honorably discharge/veteran pregnancy (including a womans potential to get pregnant pregnancyrelated conditions and childbearing) sexual orientation age 40 and over) national origin ancestry citizenship or immigration status physical mental or sensory disability (including the use of a trained dog guide or service animal) HIV/AIDS or hepatitis C status genetic information status as an actual or perceived victim of domestic violence sexual or stalking or any other protected class as established by law.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Employment Type
Full-Time
