Job Description Summary

Job Description

Contracts Administration

• Wing to wing ownership for timely delivery of orders ensuring ontime Payment collection from Customers & Aftersales support.
• Ensure commercial conditions are as agreed to standard company requirements or are approved variations. Orders are correctly reviewed accepted and approved in line with company procedures/ sales Agreements / offers conditions.
• Launch and followup of internal orders (trading) other internal departments and occasionally external orders. Followup delivery schedules with manufacturing units external suppliers and shipping. Ensure contract is managed to completion and the goods are delivered to the required delivery address.
• Control of logistical aspects (documents for export relationship with forwarders carriers customs).
• Propose and implement improvement actions to optimise the processing of Product orders.
• Provide expertise to problem solve and offer alternative solutions for the customer.
• Carry out efficient Contracts administration from direct customer orders ensuring all orders are scheduled for dispatch in line with customer requirements and acknowledged to the customer within 72 hours.
• Verification of technical and commercial specifications of customer orders.
• Verification of technical data of protection relays (CORTEC).
• Recording of customer orders in ERP (SAP) system.
• Processing of On Line Store (OLS) Orders.

Interface with

• Manufacturing units Suppliers and Commercial Tenders and Marketing functions if necessary.
• Finance and Accounting department.
• Customers ensuring customer satisfaction.

Invoicing

• Use the Billing Due List (BDL) to identify orders to be invoiced to customer.
• Prepare invoices to customer and send via required method (portal email hardcopy). Invoices shall be in line with agreed price/ rate payment terms and conditions.
• Raise credits as requested through the formal process.
• Ensure timely collection of Payment from Customer in close coordination with Accounts receivable.
• Contract Administrator shall ensure to remove any roadblock in collecting the payments in a timely manner in order to ensure on time Payment collections.

After Sales

• Issue returns reference to customer and arrange for the return of the unit(s).
• Advise customer if the service is chargeable and the associated costs.
• Liaise with the After Sales teams in the manufacturing units for quickest turnaround and return of goods to customer.

Communication

• Respond directly to customers regarding outstanding delivery within 24 hours.
• Advise management of any relevant contractual matters as appropriate.

Business Support

• Good understanding of the legalities of contracts export shipping invoicing finance and standard terms and conditions.
• Liaise with Finance / accounting department to ensure correct payment.
• Liaise with Commercial colleagues and provide feedback regarding customer orders issues queries etc.

Skills & Experience

• Bachelors degree in business logistics or a related field preferred but not essential.
• Strong proficiency in SAP and Excel for order processing invoicing and tracking customer orders.
• Quick to pick up new processes and systems with a motivated and proactive approach to problemsolving.
• Excellent communication skills with the ability to manage customer expectations and collaborate with internal departments effectively.

At GE Vernova Grid Automation you will have the opportunity to work on cuttingedge projects that shape the future of energy. We offer a collaborative environment where your expertise will be valued and your contributions will make a tangible impact. Join us and be part of a team that is driving innovation and excellence in control systems.

About GE Grid Solutions:

At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.

Why we come to work:

At GE Renewable Energy our engineers are always up for the challenge and were always driven to find the best solution. Our projects are unique and interesting and youll need to bring a solutionfocused positive approach to each one to do your best. Surrounded by committed loyal colleagues if you can dare to bring your ingenuity and desire to make an impact youll be exposed to gamechanging diverse projects that truly allow you to play your part in the energy transition.

What we offer:

A key role in a dynamic international working environment with a large degree of flexibility of work agreements

Competitive benefits and great development opportunities including private health insurance.

Additional Information