LobbyRoom Housekeeping- SEASONAL
LobbyRoom Housekeeping- SEASONAL
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Job Description
BLURB & BENEFITS
Job Summary:The Lobby/Room Housekeeperis responsible for maintaining the cleanliness of guest corridors elevators and all assigned areas. He/she is also responsible for delivering items to guest rooms (luggage irons coffee etc..
Qualifications
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must have a valid drivers license for the applicable state (property specific).
Physical requirements:
- Flexible and long hours sometimes required.
- Heavy work Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift carry push pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements:
- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive friendly courteous and serviceoriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with DoubleTree by Hilton Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
- Comply with Hotel standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.
General Requirements (Continued):
- Must be able to crosstrain in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Always maintain a warm and friendly demeanor.
Duties & Functions
Fundamental Requirements:
- Employees must always be attentive friendly helpful and courteous to all guests managers and fellow employees.
- Walked assigned floors at beginning and end of shift; remove newspapers trays empty ash urns remove trash and/or linens and note any areas that need immediate cleaning.
- Always use proper twoway radio etiquette when communicating with other employees.
- Use daily checklist to complete projects listed below as assigned.
- Elevator lobbies
- Ash urns
- Glass tables
- Furniture
- Ice machines/vending machines
- Elevator doors/frames
- Service landing/linen closets
- Stair wells
- Polish floors
- Other projects as assigned by management
- Practice safe work habits to ensure safety to guests fellow employees and self.
- Handle items for Lost and Found according to the hotel standards.
- At the end of the shift turn in all keys and assignment sheets to the Housekeeping Office.
- Report maintenance issues to Housekeeping Supervisor/Manager.
- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
- Pick up any Room Attendants dirty linen or trash as needed.
- Before leaving section collect all trash from the service landings and take to/dispose in outside trash dumpsters per hotel procedures.
- Vacuum guest corridors.
- Assist Housekeeping as needed (i.e. bedboards rollaways flip beds etc.
- Deliver any clean linen to assigned sections if applicable.
- Maintain cleanliness and organization of Housekeeping Office linen rooms storage closets and stairwells.
- Ensure overall guest satisfaction.
In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca 1R) which requires private employers with ten 10 or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays $15.49 $16.50/hour dependent on experience.
Were anequal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Employment Type
Part-Time
