Automotive Service Writer
Automotive Service Writer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Health insurance 401k basic term life vacation holidays sick leave and ongoing training. Enjoy major holidays a 3day Easter weekend and dealership celebrations and dinners.
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Keep good communication with Technicians.
- Explain technicians recommendations to customers.
- Increase customer satisfaction by building customer relations
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Increase profitability by maximizing sales & executing retail promotions
- Oversee technicians working on customers vehicles including their time management/efficiency parts ordering job completion times
- Oversee and participate in quality control
- Participate in the development and documentation of standard operating procedures as appropriate
- High school diploma or equivalent
- Valid drivers license & clean driving record
- Accredited training in service advisor skills customer satisfaction and quality control
- Automotive service advisor experience
- Ability to read write and speak English fluently
- Ability to speak Spanishfluently a plus
- Ability to concentrate and accomplish tasks despite interruptions
- Multitasking skills
- Proficient use of computers/business machines
- Ability to walk stoop bend stand for long periods file type and answer phones
Employment Type
Full-Time
