Onboarding Manager
Onboarding Manager
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Job Description
About a career with Elis
Elis is an international multiservice provider offering textile hygiene and facility services solutions. Present in Europe and Latin America we are an authority in most of the 29 countries in which we operate employing 52000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people!
About the Role:
The role of a Onboarding Manager is to ensure a troublefree startup and collection change that meets the contractual agreement. You will plan and coordinate installations working closely with all internal departments and teams and liaising with customers to overall support the Elis mission to develop and provide valueadded textile hygiene and safety solutions
Your Mission at Elis
Prepare project plan for startup/collection change with clear milestones. Set up new customers on Internal System (AX) and keep the installation monitor up dated with all comments.
Plan and monitor startup/collection change activities such as size fittings wash tests reporting requirements etc.
Verify operational capability to deliver according to agreed service levels.
Monitor that customer implementation is in line with contractual agreements agreed timeline and escalate to Sales & Account Management and Operations
Keep customers and internal stakeholders updated on Startup progress
Monitor expected lead times throughout and keep all updated during weekly installation meetings.
Participate in startup/collection change of international and national contracts when relevant.
Engage with relevant internal resources to ensure contract is implemented according to agreed timeline and plan corrective actions if necessary.
Verify that first delivery meets customer expectations and evaluate startup project to capture lessons learned
Highlight to all any concerns you have during the process where we could potentially not deliver on promise.
Plan relevant customer training e.g. use of services products etc. to proactively accommodate problems.
Send monitor and share results from startup survey
Ensure postintegration and handover to local operations teams once implementation is complete.
Stationary First Aid Equipment PPE Ordering
Booking Courses Training Card Updates
General Administrative Support Duties
What will make you stand out
Display a customer centric mindset
Ability to work effectively in a matrix organisation
Strong planning skills
Excellent communication skills both oral and in writing
Structured and selfdriven
Good understanding of Microsoft systems
Fluent in English both oral and written
Whats on offer
- 33 Days Holiday
- Company Pension
- Life Assurance
- Employee Assistance Programme
- Onsite Parking
- Private Medical
- Salary ranging from 32000..00
- 8am5pm
- Are you ready to take your career to the next level Dont miss out on this exciting opportunity. We are able offer and encourage development and career growth.
Interested
Then apply online! Your contact person:
HR & Resourcing Manager ICS
Tel:
Required Experience:
Manager
Employment Type
Full-Time
