English Customer Support in Lisbon
English Customer Support in Lisbon
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Job Description
Take Your Customer Support Career to the Next Level!
Do you enjoy solving problems and making a difference in peoples day Were on the lookout for a motivated Customer Support Specialist to join our dynamic team! If you thrive in a fastmoving environment and love connecting with people this could be your next big move.
Role Overview:
As a Customer Support Specialist youll deliver toptier assistance through phone chat email and social media. Whether helping with account issues resolving technical problems or managing transactions youll play a key role in ensuring every customer has a smooth and positive experience.
Key Responsibilities:
- Deliver outstanding support across various channels
- Guide users through account setup verifications logins and payments
- Identify and resolve technical issues promptly and professionally
- Serve as a goto contact for clients especially in the sports sector
- Build strong relationships through empathetic and clear communication
- Ensure compliance with internal procedures and service standards
- Recommend ways to improve tools workflows and the customer journey
Requirements:
- Fluent in English (C2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
