IT Help Desk Intern
IT Help Desk Intern
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
HSM has an opportunity for an Intern to work in the IT department located at the Corporate Office in Hickory NC. The IT Help Desk Intern will provide assistance and gain expertise by working as a team member to provide internal technical support to HSM employees. This internship will provide the opportunity to gain handson experience and training in many aspects of communications and development while also gaining a good understanding of the HSM organization.
Additionally interns will participate in:
- Weekly Lunch & Learn sessions with ELT members.
- A structured internship project culminating in a final presentation to leadership.
Who We Are
Founded in 1944 HSM is athird generation privately held company whichoffers a proud rich history immersed in manufacturing innovation and our commitment to our people.We have 25 unique locations across the United States.Our Corporate Headquarters is in Hickory NC and houses our leadership Finance EHS Human Resources Benefits and additional teams.
HSM specializes through its subsidiaries in the manufacturing of components for furniture bedding transportation packaging automotive and healthcare industries. We also design and construct automated production machinery for these industries. We likely have manufactured something you use every day like sofa or bed springs pool noodles recliner mechanisms packaging supplies fabricated sofa cushions bus seats and much more.
Our commitment to excellence goes far beyond our products and processes; it is centered on the people who make it all possible. If youre interested in learning more about our company culture as well as the benefits we offer our employees please visit ourwebsiteor social mediapages.
Responsibilities
- Understands the overall concept of the company including the brand customer product goals and other industry aspects.
- Accepts designated businessfocus projects to research propose ideas and solutions and present final project during the internship.
- Provide support for multiple facilities which involves analyzing diagnosing and resolving device issues
- Install uninstall and repair software as needed
- Apply academic knowledge and learn new skills by contributing to various projects including hardware and software support with hands on troubleshooting
- Learn how to evaluate and process equipment and data access requests
- Gain an understanding of various job functions within the HSM information technology department
- Develop ways to present technical issues in userfriendly language
Qualifications
- Must be currently enrolled in a fulltime degree program or anticipating graduation
- Selfmotivated detailoriented individual
- Excellent computer skills technical knowledge of PC hardware and windows environments
- Ability to read and understand technical manuals and procedural documents
- Ability to research and investigate basic IT related topics
- The ability to work well under pressure and with deadlines
- Analytical and problemsolving skills
Contact Information
If you would like to apply for a position please visit our career site at www.hsmsolutions/careers for a prompt response from our recruitment team. If you have any questions or would like to follow up on your application please dont hesitate to contact us at
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EEOC
HSM prohibits discrimination based on any protected status workplace harassment/bullying and retaliation for filing a complaint or providing information related to a complaint. HSM provides equal employment opportunity to all employees and applicants without regard to an individuals protected status: race/ethnicity color national origin ancestry sex/gender gender identity/expression sexual orientation marital/parental status pregnancy/childbirth or related conditions religion creed age disability genetic information veteran status or any other protected status.
Required Experience:
Intern
Employment Type
Intern
