Cell Therapy Account Manager - NSW South West ACT
Cell Therapy Account Manager - NSW South West ACT
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Job Description
At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.
Every member of Gileads team plays a critical role in the discovery and development of lifechanging scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.
Job Description
Kite a Gilead Company is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid longterm durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) Tcell therapies designed to empower the immune systems ability to recognize and tumours.
Gilead Sciences is a researchbased biopharmaceutical company that discovers develops and commercialises innovative medicines in areas of unmet medical need. Our heritage of science and innovation and the curiosity and passion of everyone who works here has enabled us to provide medicines that help transform standards of care for more than 30 years. Gileads therapeutic areas of focus include liver diseases infectious diseases inflammatory diseases and cancer.
In the context of a growing portfolio we have an exciting opportunity for an Account Manager to join the crossfunctional team for Cell Therapy in Kite Gilead Sciences Australia. The Account Manager will be part of a team responsible for delivering our current CART portfolio and future products into the market.
This role requires very close collaboration with national and international colleagues from within Medical Affairs and the extended crossfunctional team. The role is based in Sydney and cover the South West / ACT territory and will report to the Associate Director Sales Cell Therapy.
The right candidate will be a knowledgeable and motivated professional with experience working across multiple brands and areas in the prelaunch and launch settings. There will be a strong focus on collaboration and coordinating CAR T site qualification process for future potential sites.
Essential Job Functions
- Serve as the commercial point of contact for designated hospitals and referring centres.
- Primary point of contact to support all customer needs.
- Ensure appropriate patient identification.
- Manage internal customer facing partners to ensure the customers have a positive experience with Gilead and our products
- Navigate complex hospital environments and understand the needs/issues of various stakeholders at all levels within the account and find solutions to address these needs/issues.
- Collaborate and regularly communicate with colleagues in Quality Pharmacovigilance Marketing and Customer Engagement.
- Engage with haematology Specialists to ensure appropriate patients are referred into Qualified Treatment centres.
- Maintain and continuously develop both disease state and product specific knowledge.
- Actively gain customer insights and provide timely followup on commitments and requests.
- Operate in compliance with all laws regulations and policies that govern the conduct of activities.
- Develop significant business relationships with decision makers and key stakeholders within treatment centres.
Specific Responsibilities
- Support and Coordination of the qualification process of selected hospitals.
- Partner with marketing to oversee the of brand strategies goals and promotional tactics aligned with customer facing efforts.
- Lead the development and of strategic account & commercial plans which will include clear goals and tactics aligned with corporate and commercial business objectives.
- Develop mechanisms and execute on processes to regularly monitor account activity against goals and provide ongoing feedback to the marketing team.
- Manage a budget and use of budget/resources.
- Establish and maintain productive and collaborative working relationships with cross functional peers and teams across the Kite Pharma & Gilead organisation.
- Develop significant relationships with KOLs & the senior account level leadership as well as other decision makers.
- Provide support at professional meetings including staffing exhibits reporting on scientific sessions Facilitate and provide timely feedback to appropriate Kite Pharma & Gilead management regarding account business trends changes in the therapeutic landscape industry issues and business opportunities.
Knowledge Experience and Skills
- Minimum 5 years Haematology sales experience
- Demonstrated ability and desire to provide unprecedented customer support across stakeholder groups
- Demonstrate initiative and a willingness to work handson and with a sense of urgency in a fastpaced environment
- Demonstrated ability to be a contributing member of a high performing team where individual and team success align
- Experience executing with products/therapies that require complex customer delivery including logistics management
- Ability to successfully work and collaborate with field based and internal cross functional partners
- Strong business acumen and ability to evaluate and apply data to inform decision making
- Outstanding written verbal and presentation skills with internal and external stakeholders.
- Scientific educational background preferred or other related graduatelevel degree is preferred
- Possesses a long term strategic understanding of the Haematology/Oncology & SCT market in Australia
- Launch experience within academic hospitals is a must.
- Experience with managing large accounts including strategic planning problem solving and . Working knowledge of regulatory and compliance and ability to work daily with SOPs.
- Exceptional organisational and time management skills
- Requires limited travel initially which may be both domestic and international. Travel will be extended over time to other states.
- Exceptional interpersonal and influencing skills
- Strong written and verbal communication skills
- Ability to build consensus across multiple crossfunctional teams
- Proven ability to successfully communicate and execute organisational goals and brand strategies.
- Develop significant relationships across all levels of the hospitals environment including decision makers and influencers.
Please note that we are looking to complete 1st round interviews on 15th April (these will be virtual) and 2nd round interviews on 30th April in our Melbourne Head Office.
Gilead Leadership Commitments
You will be a role model of the Gilead Leadership Commitments which are five principles that articulate clear expectations for behaviours and mindsets o fall Gilead employees. The Leadership Commitments include I Am Bold I Care I Listen I Trust and I Own.
Commitment To Diversity and Inclusion
We want all our employees to embrace and leverage each others talents and diverse perspectives foster a sense of belonging achieve their full career potential and contribute to the teams success. This is demonstrated through our Silver Status in the Australian Workplace Equality Index.
As an equal opportunity employer Gilead Sciences is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race colour religion national origin gender age sexual orientation physical or mental disability genetic
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Required Experience:
Manager
Employment Type
Full-Time
