Contracts Manager
Contracts Manager
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
CONTRACTS MANAGER
Division of Aging and Adult Services (DAAS)
Finance and Business Operations (FBO)
Address: 1789 West Jefferson Street Phoenix Arizona 85007
*Interviews will be held inperson*
Salary: $89100.13 / Annually
Grade: 23
Closing Date: 4/15/2025
Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit des.az; or click on the link here to view Our DES video. Come Join the DES Team!
DES is seeking an experienced and highly motivated individual to join our team as a Contracts Manager to serve as the primary point of contact and coordination for contract actions. The Contracts Manager serves as a single point of accountability for the Division of Aging and Adult Services (DAAS) with regrads to vendor engagement contract design and development contractual actions and/or sanctions contract maintenance and contract strategy. This position manages and supervises all DAAS FBO Contracts Unit positions and provides leadership to support staff. This includes hiring staff performance evaluations advising and training staff making work assignments coordinating all work efforts and overseeing contractrelated problem resolution.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
Develop and oversee the strategic direction and implementation of the Divisions contracts and monitoring program to include but not limited to business process reengineering efforts outreach and recruitment of qualified staff as well as technical assistance informational support and resources for DAAS providers with the goal to increasing contract compliance and the provision of quality services.
Identify and review performance metrics program data and prepare detailed reports to identify trends and address issues and/or challenges. Utilize quality and process improvement strategies and effective decisionmaking to increase DAAS provider compliance. Develop comprehensive work plans and timelines for Provider Agreements and amendments.
Manage team responsible for implementing a highquality contracts and monitoring program for all DAAS providers. Oversees workflow to ensure all goals timelines and performance standards are met. Supervise train coach mentor and evaluates staff performance. Conduct team meetings. Resolve issues and offer feedback. Provides activity updates to leadership.
Develop and ensure consistent implementation of standard of work policies and procedures training and assessment tools and monitoring practices to effectively implement activities and tasks; Communicate effectively with all stakeholders including internal staff the DAAS Provider Networks DES Support Administrations other Division administrations and external state and federal partners.
Review and approve complex corrective action plans and all terminations of contracts; lead division contract negotiation with vendors and providers; collaborate with administrative entities and/or other state agencies regarding provider payment issues performance noncompliance audits and fraud investigations.
Knowledge of:
Department policy state statute federal law rules and regulations pertaining to DAAS
Supervisory and work management techniques.
Contracting and purchasing activities in accordance with the Arizona Procurement Code
Methods/techniques used for effective case management including time management priority setting and policy controls contract compliance and recordkeeping techniques.
Skill In:
Leading programs and initiatives including developing and implementing work plans and timelines.
Analyzing data identifying trends and root cause analysis.
Navigating situations with minimal data and/or information and identifying or recommending the best course of action.
Giving presentations before internal and external stakeholder groups as required and when representing the department.
Ability to:
Effectively manage and supervise staff and teams. Direct mentor and train others.
Absorb interpret and assimilate large quantities of data and written materials regarding state and federal laws rules and policies related to multiple programs.
Adapt to changing priorities.
Prioritize team activities to meet policy guidelines and procedures.
This ideal candidate for this position will have:
At least two 2 years experience in supervising staff and five 5 years work experience in Contracts Management; possess computer experience and/or training related to computer applications; people skills with the ability to train while explaining various concepts.
This position may require driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements.Any employee operating a motor vehicle on State business must possess and retain a current valid classappropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C. R210207.11.
Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and shortterm disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Paid Parental LeaveUp to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a fulltime or parttime remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the LongTerm Disability (LTD) program after a 27week waiting period. The ASRS defined benefit plan provides for lifelong income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of taxdeferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact Cherece Johnson ator
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Cherece Johnson ator Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
Manager
Employment Type
Full-Time
