MS System Engineer III AD
MS System Engineer III AD
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1 Vacancy
Job Description
POSITION SUMMARY:The Systems Engineer III MS Technologies is responsible for administration monitoring and supporting all aspects of the Windows infrastructure including hardware server resources systems and key processes. The Systems Engineer III MS Technologies will identify and proactively respond to medium to high complexity system problems. The Systems Engineer III MS Technologies will troubleshoot and correct complex sometimes ambiguous problems that affect operation of the environment. In addition the Systems Engineer III MS Technologies will analyze current processes and procedures for possible improvements as well as develop and maintain documentation of their assigned environment
ROLE AND RESPONSIBILITIES:
Systems Engineering Architects implements and supports infrastructure and endpoint technologies.
- Assist the team with deployment operations and maintenance of infrastructure & endpoint technologies
- Review existing technologies for vendor support and endoflife information
- Contribute to design implementation integration and testing of infrastructure & endpoint technologies
- Contribute to system design and architectures
- Support the deployment operations and maintenance of infrastructure & endpoint technologies
- Contribute to identifying migration path needs
- Participate in recommending solutions of varying complexities and create strategies that consider all aspects of the customers requirements and problem.
- Takes initiative in resolving problems that are ambiguous
- Assist the team with investigating testing making recommendations and implementing solutions
- Assist the team in framing the essence of the customers issue and builds scalable and adaptable solutions while considering the larger stakeholder community
- Present unbiased positions to customers and explain ideas in understandable terms
- Prior to commitment to change works with the team to consider impact and address any issues
Technical Support Ability to understand internal/external customer technologies and problem resolution techniques.
- Strong experience with SCCM. Creation of applications packages and patching at an enterprise level
- Strong knowledge in Windows 10 image creation complex task sequences and in place upgrades
- Experience with patch auditing and remediation
- Assist in the resolution of medium to high complexity issues affecting Microsoft technologies Microsoft Server Windows 10 endpoints Messaging SCCM SCOM Office 365 Azure Antivirus and Directory Services.
- Administer monitor and support all aspects of a Microsoftbased infrastructure environment
- Apply knowledge to identify and proactively responds to high complexity system problems
- Demonstrate knowledge of routine techniques skills equipment and procedures
- Work to develop additional technical knowledge and skills
- Perform system maintenance activities
- Develop and maintain documentation of assigned environment
- Anticipate problems; sees how a problem and its solution will affect other areas
- Analyze current processes and procedures for possible improvements
- Evaluate new technology as potential solutions to existing problems
- Identify opportunities for more efficient and effective operations through the implementation of automation and monitoring.
- Evaluate reported problems determine issue severity and collaborate with other IT departments to resolve the reported issue.
POSITION REQUIREMENTS:
- Bachelors Degree or equivalent work experience in a related field required.
- 7 years experience with Microsoft Server technologies required within the following areas:
- Microsoft System Center Configuration Manager
- Windows Server & Windows 10
- Collaboration tools such as Teams and OneDrive in an Enterprise environment
- Working in an enterprise wide infrastructure with at least 1000 servers
- Administrating a highly complex and dispersed environment
- Setup and support for servers clients and client deployment
- Must be selfmotivated and able to work independently with minimal supervision and as part of a team
- Detail oriented with excellent interpersonal communication skills
- Excellent customer service skills
- Superior organization skills and multitasking abilities required
Employment Type
Full-Time
