Entry level position into the exciting field of electronics! You will learn proficiency in setting up programming repairing maintaining and servicing copiers/printers. In house training provided. Must have mechanical ability great customer service skills and communication skills. Computer and computer networking skills a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Respond to device set up orders in a timely manner and in accordance with DEX standards.
Independently troubleshoot printers/copiers by utilizing training and technical resources provided.
Repair and refurbish used devices in accordance within the established timeline.
Identify and order replacement parts for printers/copiers if needed.
Clean and maintain both customers owned and company owned devices.
Respond to requests from team members for information.
Remains knowledgeable and up to date on changes and developments made inservicerelatedareas.
Adheres to all safety precautions and follow all safety requirements to properly complete job tasks.
Performs other jobrelated duties as assigned.
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to Management Direct Supervisor job title(s)typicallyinclude:Service Manager.
Job isNOTdirectlyresponsible for managing other employees (e.g.hiring/termination and/pay decisions performance management.
JOB QUALIFICATIONS/SKILL REQUIREMENTS
To perform this job successfully an individual should have knowledge of Word Processing software (Microsoft Word); Spreadsheet software (Microsoft Excel); and Contact Management systems (Outlook).
Travel is primarily local during the business day although some outofthearea and overnight travel may be expected.
EDUCATION AND EXPERIENCE REQUIREMENTS
One to two years related experience and/or training; or equivalent combination of education and experience.
WORKING CONDITIONS
Regular business hours. Some additional hours may be required.
Travel requirements: Domestic: Up to 20
Climate controlled office environment during normal business hours.
PHYSICAL REQUIREMENTS
Sitting
Up to 7 hour(s) a day
Lifting
Up to .5 hour(s) a day up to 50lbs max.^
Walking
Up to 2 hour(s) a day
Pushing/ Pulling
Up to .5 hour(s) a day up to 50lbs max.^
Standing
Up to 4 hour(s) a day
Climbing
Up to .5 hour(s) a day
Bending/ Squatting/Stooping
Up to 1 hour(s) a day
Stairs
Up to .5 hour(s) a day
Reaching
Up to 2 hour(s) a day
Ladder
Will not apply generally
Balancing
Will not apply generally
Step stool
Will not apply generally
Twisting
Up to 1 hour(s) a day
Excessive heat exposure
Will not apply generally
Crawling
Will not apply generally
Excessive cold exposure
Will not apply generally
Hands in water
Will not apply generally
Dust exposure
Will not apply generally
Kneeling
Up to 1 hour(s) a day
Loud noise exposure
Will not apply generally
Data Entry/Typing
Up to 4 hour(s) a day
Humidity exposure
Will not apply generally
Unusual hearting or vison demands:None Specified
^Other physical demands or notes:Employees should not attempt toliftpull or push a load excess of 50lbs without assistance. Care should always be taken when lifting punching or pulling in an awkward position.
DISCLAIMER
The preceding job description has been designed toindicate thegeneral nature ofworkperformed; the level ofknowledgeand skills typically required; and usualworking conditions of this job. It is not designedocontain or be interpretedasacomprehensivelisting of all requirements orresponsibilitiesthat may be requires byemployeesin the job. To perform this jobsuccessfullyanindividual must be able to perform each essential duty satisfactorily. Reasonableaccommodationsmade to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
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