Operations Coordinator I- Interpreter Services
Operations Coordinator I- Interpreter Services
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1 Vacancy
Job Description
At Mass General Brigham we know it takes a surprising range of talented professionals to advance our missionfrom doctors nurses business people and tech experts to dedicated researchers and systems analysts. As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color people with disabilities LGBTQ community and/or gender expansive first and secondgeneration immigrants veterans and people from different socioeconomic backgrounds to apply.
Job Summary
Job Summary:Schedule: Monday to Friday 8:30 AM 5 PM
The Operations Coordinator plays a key role in supporting daytoday operational tasks ensuring a smooth workflow and assisting with the implementation of operational procedures. This role involves administrative support inventory management and customer service to enhance efficiency and effectiveness within the organization.
Essential Functions:
Assist in managing daily operational activities including scheduling reporting and correspondence.
Prepare and maintain operational documentation including reports records and meeting minutes.
Support the implementation and monitoring of operational policies and procedures.
Assist with inventory management by tracking supplies placing orders and ensuring adequate stock levels.
Provide exceptional customer service to patients visitors and hospital staff.
Address and resolve operational issues or concerns in a timely and efficient manner.
Qualifications
Education
Bachelors degree or Equivalent required and a Related Field of Study preferred
Can this role accept experience instead of a degree
Yes
Licenses and Credentials
Experience
Experience in an administrative or operational support role preferably in a healthcare or hospital setting 23 years required
Knowledge Skills and Abilities
Strong organizational and time management skills with attention to detail.
Excellent communication and interpersonal skills with the ability to work effectively with a diverse team.
Proficiency in Microsoft Office Suite (Word Excel PowerPoint) and other software.
Ability to handle multiple tasks simultaneously and prioritize effectively.
Basic understanding of hospital operations and regulatory requirements is a plus.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Employment Type
Full-Time
