Director Client Relationship Manager
Director Client Relationship Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.
Job Description
Director Client Relationship Manager
Locations: NYC San Francisco Los Angeles Hybrid
Get To Know US:
SS&C Technologies Holdings Inc. is the technology and services that the average person does not see nor does the enduser know even exists. But if you have a loan investments in stock bonds mutual funds or have a 401(k) plan its likely our technology and service drive the operations for the companies that work directly with you. Just a few of the services and we offer: accounting compliance risk analytics data management retirement services fund operations and many others.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code including jeans
- Your Future: 401k Matching Program Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
- Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
- Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
- Training: HandsOn TeamCustomized including SS&C University
- Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
- Owning and proactively managing a portfolio of key client relationships
- Ensuring all SS&C service levels meet or exceed client expectations
- Building trusted relationships with the Clients key contacts (CFO COO etc.
- Capturing client feedback to drive strategic change initiatives and trend analysis
- Organizing and chairing formal service level review meetings with clients
- Articulating the benefits of SS&C services and business model to clients
- Incorporating client initiatives needs and structures into formal account plans
- Fostering strong internal working partnerships within all SS&C service areas
- Identifying crossselling opportunities within existing client base
- Developing and translating MIS into process / service enhancement recommendations
- Working closely with sales team and contributing to marketing efforts
- Maintaining knowledge of industry trends and their potential impact on SS&C
- Occasional travel is required
What You Will Bring:
- Bachelors Degree
- Minimum of 10 years experience in financial services (preferably investment banking asset management and a general understanding of hedge private equity and real asset structures/business
- Demonstrable communication relationship and team skills
- High level of comfort preparing and leading client presentations
- Significant degree of selfmotivation and direction
- Tact professionalism and savvy in resolving escalated client issues
- Ability to generate ideas leverage MIS and suggest process improvements
- Experience working closely with seniorlevel management
- Related experience managing client relationships within Fund Administration Sales Trading Risk Management Operations OTC Derivatives or Fund Accounting areas a plus
- Experience in investment banking asset management private funds capital markets a plus
Thank you for your interest in SS&C! To further explore this opportunity please apply through our careers page on the corporate website at www.ssctech/careers.
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Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.
SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Salary is determined by various factors including but not limited to relevant work experience job related knowledge skills abilities business needs and geographic regions.California: Salary range for the position: $150000 USD to $200000 USD.Required Experience:
Director
Employment Type
Full-Time
