Honey Homes Classroom Trainer Backup
Honey Homes Classroom Trainer Backup
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Salary Not Disclosed
1 Vacancy
Job Description
Description
Were looking for an experienced Honey Homes handyperson to serve as a Backup Classroom Trainer for our new hire onboarding. In this role youll support the primary trainer by leading classroom training as needed ensuring new hires understand Honey Homes technology and how to deliver a 5star member experience. This position anticipates leading approximately one training session per month and stepping in as backup when necessary.
Location: Oakland CA
Outcomes
Assist in onboarding handypeople increasing amount of start dates available: Deliver comprehensive in classroom training including both presentations and interactive exercises.
Share feedback and iterate on classroom training content: Update or add content as our product offering evolves or based on feedback from trainees and managers regarding gaps. Partner with Ops Marketing to develop training materials to make classroom sessions more effective such as improving our test visit setup or handouts.
Evaluate new hires based on classroom activities and interactions: Observe and identify potential flags; share feedback with Team Trainers and Field Managers to ensure follow up during shadowing.
Support onboarding activities as needed: Assist with intros/prep for Team Trainers print handouts or set up test visits notify when swag inventory running low etc.
Competencies
Were looking for someone who
Has a passion for coaching and training: You thrive as a mentor and get excited to share best practices with others.
Is a strong communicator and collaborator: You have great verbal and written skills and can make anyone feel comfortable in conversation. You know how to build trust with key stakeholders and when to question the way things have always been done.
Acts like an owner: You take responsibility for the outcomes of your program and arent afraid to share feedback or make tough decisions when needed.
Has a startup mindset: Youre flexible and not stuck in just one way of doing things. Youre willing to test and iterate quickly and navigate change with grace.
Expectations:
Lead interactive classroom training approximately once per month across 3 days at Honey Homes Oakland office
Serve as a backup for the primary trainer when needed.
Support logistics of classroom trainings and new hire onboarding including printouts TV setup (computer provided) polo bootie inventory and more
Document any observations and feedback on new hires as part of onboarding assessment
Follow training program and provide feedback on areas of improvement
Requirements:
Currently Top 50 performer (metrics hospitality)
Willingness to commute to Oakland office for 3 days every two weeks
Has been a HH handyman for 6 months
Additional Compensation:
$1000 additional annual compensation
Note: Classroom Trainer will have adjusted member count to keep availability balanced.
Employment Type
Full-Time
