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$ 16 - 25
1 Vacancy
Job Description
City/State
Virginia Beach VAWork Shift
First (Days)Overview:
Sentara Medical Group is hiring a Patient Care Specialist for the Southside and Peninsula and occasionally parts of NC facilities.
This position is fulltime working Monday thru Friday on day shift. A flexible schedule is needed for this role. The ability to work between 6am to 8pm is a must!!! Forty 40 hours a week will be scheduled in this position.
Overview
Provides nonclinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision to include required coordination of referrals resources and preauthorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings preparing correspondence maintaining notes/minutes/files responding to telephone and written inquiries from internal and external sources such as patients providers insurance companies etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Education
- High School Diploma or Equivalent
Experience
- Three 3 years Clerical Customer Service experience required.
- One year experience with Health Insurance Plans Medical Records Data Medical Terminology Registration Scheduling or Third Party Payers required. Experience with Electronic Medical Record systems preferred.
- An Associates level degree in lieu of the required experience will be considered.
Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Health.
Our success is supported by a familyfriendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People Quality Patient Safety Service and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Healthcare Medical Secretary Administrative Assistant Front Desk Reception Patient Care Specialist
We provide marketcompetitive compensation packages inclusive of base pay incentives benefits and equity. The base pay rate for Full Time employment is:$16.92 $25.38Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobaccofree environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Employment Type
Full-Time
