Animal Adoption Counselor
Animal Adoption Counselor
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1 Vacancy
Job Description
Job Description
Salt Lake CountyA career with a purpose in the community you love!
Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community please keep reading.
What it is like to work here:
At Salt Lake County our culture is woven into all aspects of our work and our employees lives from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment we appreciate employees through great benefits a healthy work life balance and room to grow and develop.
Surround yourself with:
Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place.its our heart and service that bring us together.
We encourage a work life balance:
Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays up to 24 vacation days 12 sick days and one personal day every year. Some positions have a hybrid work environment giving you flexibility to manage working from home and being in office.
Additional Benefits may include:
- Retirement options for hybrid pension/401(k) or 401(k) only with a 10 contribution
Medical coverage including a 100 county paid premium optionDental and Vision coverage including coverage for adult designees
- Health Savings account with a county contribution up to $1200/year Flexible Spending Account
- 100 countypaid LongTerm Disability and ShortTerm Disability option
- Professional Development including professional membership fees paid
- Tuition Reimbursement
- Plus: Onsite medical clinic childcare and gym; hospital insurance pet insurance auto and home insurance and discounts at County facilities.
For Benefits information Click HERE
JOB SUMMARY
Coordinates the Pet Adoption and Foster Program. Helps potential adopters find the perfect companion.
MINIMUM QUALIFICATIONS
Three 3 years of experience in field closely related to these duties or an equivalent combination of related education and experience.
Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
ESSENTIAL FUNCTIONS
Facilitate adoptions and foster placements by working with potential adopters and foster families to identify the best fit for both parties needs ensuring positive outcomes.
Serves as the first point of contact for customer service issues in resolving animalrelated issues such as adoptions lost pets license renewals and sales impounds relinquishments fee assessments vaccination/sterilization animal ordinances and similar issues.
Provides welcoming attentive and supportive service to all visitors and potential adopters who come into the agency.
Collaborates with the Adoption Team to post animals in need of adoption or foster homes on social media and other channels to reach potential adopters and foster caregivers.
Responds promptly to adoption and foster emails and phone calls providing information support and updates to current and potential adopters and fosters.
Works with databases to enter and retrieve complex records regarding animals owners violations and citations referrals and general information preparing and updating a variety of reports.
KNOWLEDGE SKILLS AND ABILITIES (KSA)
Knowledge of:
Animal handling safety practices and common symptoms of disease
Various animal breeds and general animal behavior
Animal ordinances and state statues
Customer service principles and techniques
Modern office equipment including computers and software
Cash handling fund reconciliation and deposit procedures
Skills and Abilities to:
Respond professionally in stressful situations
Interact with clients using problemsolving approaches and exercising good judgment
Maintain effective relationships with adopters community members colleagues and shelter partners
Act independently while being part of a team
Prioritize and perform multiple tasks in a timely manner
Accurate computer data entry and documentation
Work with computer computer software telephone and other office equipment
Communicate effectively both verbally and in writing
Problem solving and conflict resolution
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Works in an office and animal shelter environment requiring lifting walking sitting kneeling and bending. Ability to lift carry push and pull loads ranging from 25 to 75 pounds required. Must be comfortable handling animals for more than four 4 hours per day. Employees are frequently exposed to loud noises unpleasant odors cleaning agents pet dander zoonotic disease and dangerous animals that may bite.
IMPORTANT INFORMATION REGARDING THIS POSITION
May be required to work nights and weekends as needed.
Employment Type
Full-Time
