ITSM Project Manager
ITSM Project Manager
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
14 plus experience in project management and have managed project development from initiation to closure. Techno functional manager and able to understand technology development and able to understand system implementations. Plans executes manages and completes medium to large IT projects that address the operational needs of two or more departments. Develops and oversees resources and ensures appropriate management customer and supplier involvement for life of project. Be accountable for project results along with the team members. Work with team and client to complete project charter outlining scope goals deliverable required resources budget and timing. Complete work breakdown structure to estimate effort required for each task. Provide a project schedule to identify when each task will be performed. Ensures documentation is maintained as the project is changed or refined over time and communicates project status to endusers. Clearly communicate expectations to team members and clients. Act as a mediator between client and team members. Resolve any issues and solve problems through project life cycle. Effectively manage project scope by ensuring any changes to scope are documented and approved with project change request forms. Track and report on project milestones and provide status report. Ensures all internal and external standards and regulatory requirements are met. Provides feedback to team and/or individuals on performance. Lead coach and motivate project team members on a proactive basis Project management skills Project management tools & techniques such as Wrike Atlassian Jira MS Project etc. Excellent clientfacing and internal communication skills Worked in an agile environment Proven experience with SDLC Agile frameworks. Understanding and experience of the latest and upcoming technology developments Have exposure in support projects with ITSM understanding. Experience Qualifications: At least 14 years of experience in leading/managing IT projects. Experience of managing and leading Enterprise level Projects Experience in IT service industry is mandatory to have
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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