drjobs Assistant Parts Manager

Assistant Parts Manager

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1 Vacancy
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Job Location drjobs

Southern Pines, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Were looking for an Assistant Parts Manager to join our growing team!

Primary Duties:

  • Assists all customers (retail and shop) in selecting required parts in a friendly professional and efficient manner.

  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

  • Answers phone calls providing price quotes and other information.

  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

  • Pulls and fills orders from stock.

  • Notifies parts manager of outofstock parts or shop materials that need immediate attention.

  • Locates outofstock parts from outside source and submits an emergency order if necessary.

  • Notifies all necessary parties when special ordered parts have been received.

  • Pulls orders for delivery to body shop making sure all parts are tagged with customer names and job number.

  • Follows up on backordered parts and replenishes assigned inventory daily.

  • Verifies willcall and backorder files weekly and returns to vendors or stocks those items not picked up or required.

  • Assists outside sales representatives with their orders.

  • Makes sure all internal requests for parts are billed on service repair order.

  • Receives payment from retail customers or obtains credit authorization.

  • Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice.

Required Experience and Skills:

  • Excellent communication and customer service skills and able to maintain a professional image and demeanor

  • Ability to multitask in a fast paced environment

  • Strong Computer & Phone Skills (Internet MS Outlook)


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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