Guest Experience Manager
Guest Experience Manager
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Job Description
Guest Experience Manager(Hourly Manager)
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage thats been perfecting how to eat and live for four thousand years. We prioritize authenticity curiosity and the pursuit of excellence in everything we do. We are working towards something big together.
Wefoster a culture built on five core values:
- Generosity First Always: We lead with kindness. Our best work happens when we act in service of others.
- Constant Curiosity: We are eager to learn grow and explore beyond the obvious.
- Act with Agility: We welcome change; its the only constant. We embrace adjust adapt.
- Passion for Positivity: We greet each day with warmth and possibility.
- Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
The Role:
Our Guest Experience Managers are key to our success. In partnering with our General Manager you will support daily restaurant operations. They motivate and lead team members uphold standards in the kitchen and dining room and ensure a safe positive environment for guests and the team.
By being hardworking passionate and capable of leading and coaching a team you will excel in our Guest Experience Manager role.
What Youll Do:
- Leadand develop Team Members and Special Ops Trainers
- Be responsible for the entire guest experience
- Develop CulinaryLeadsand uphold food safety & quality standards
- Oversee food and beverage management including inventory ordering and budget
- Put deliveries away plus any additional duties assigned
- Ability to cross train across the restaurant to ensure rapid growth
- May stand for long periods of time andlift upto 50 pounds
- Assist with any additional duties assigned
Physical Requirements:
- Must be able to bend and reach overhead often
- Must possess dexterity to handle tongs pots/pans and other equipment
- Must be comfortable working in temperatures ranging from hot to cold
- Must be comfortable working near open flames
- May be required to work in tight spaces
- Must maintain near constant communication with multiple people
- Close vision distance vision and peripheral vision is required
- Must be able to sit squat and kneel occasionally
- Must be able to work in a constant state of alertness and safe manner
- May be required to occasionally work in outdoor weather conditions
Benefits at CAVA
Weve got you covered. Here are just some of the benefits available to CAVA team members:
- Competitivepay
- HealthDentalVisionTelemedicinePetInsuranceplus more!*
- 401k enrollment with CAVA contribution*
- Paid sick leave parental leave and community service leave*
- FREE CAVA Meal for every shift worked
- The opportunity to be on the ground floor of a rapidly growing brand
*indicates eligible qualifying positions
As an equal opportunity employerCAVAconsiders applicants for all positions without regard to race color sex religion national origin disability age height weight marital status sexual orientation familial status genetic information or any other characteristic or protected classes as defined by federal state or local law.
Guest Experience Manager Hourly Assistant Manager Shift Leader Hourly Manager Shift Manager Customer Service Restaurant Part Time Full Time Team Member
Required Experience:
Manager
Employment Type
Full-Time
