drjobs Administrator II Supervisor

Administrator II Supervisor

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1 Vacancy
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Job Location drjobs

Ore, TX - USA

Yearly Salary drjobs

$ 64984 - 104954

Vacancy

1 Vacancy

Job Description

Introduction

The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland supporting important state programs and services including education public health and safety human resources and the environment. In addition to generating revenue from the sale of lottery products the MLGCA is also responsible for the oversight of the states casino gaming program providing direction and guidance to its casino partners on financial security regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering Daily Fantasy Sports and Electronic Bingo as well as Instant Ticket Lottery Machines which are located at almost 90 Veterans posts. Gaming in Maryland is a dynamic and growing business that operates around the clock 365 days of the year.

GRADE

17

LOCATION OF POSITION

Montgomery Park Business Center
1800 Washington Boulevard Ste. 330
Baltimore Maryland 21230

Main Purpose of Job

Themain purpose of this position is to Supervise the Instant Ticket Warehousedistribution and Distribution systems for the MLGCA. This includes acting asthe liaison to several State contracted vendors and all Lottery departmentsconcerning the Instant Ticket Operations. Responsible for the management ofservices and processes that support the core business of MLGCA and ensure thatthe agency has the most suitable working environment for its employees andtheir activities.

POSITION DUTIES

1. Supervision & Personnel Management

Directly supervise warehouse personnel ensuring properworkload distribution compliance with operational procedures and adherence tosafety standards.

Assign evaluate and assess personnel performance to optimizeworkforce efficiency.

Conduct employee performance evaluations maintain personnelrecords and oversee training and development.

Organize and lead regular staff meetings to communicateexpectations procedural updates and performance goals.

2. Warehouse Operations & Inventory Control

Oversee the receipt storage and distribution of instanttickets to lottery retailers statewide.

Ensure accurate inventory tracking and reconciliationincluding daily weekly and monthly reports.

Supervise the destruction process of unsold or damagedtickets ensuring compliance with established protocols.

Maintain warehouse equipment including batterypoweredforklifts and ensure proper operator training and certification.

3. Instant Ticket Distribution & Vendor Coordination

Serve as one of the primary contacts for UPS Falcon ExpressTelSell and other shipping vendors regarding deliveries shippingdiscrepancies and logistics.

Investigate and resolve missing package claims shippingerrors and retailer concerns regarding ticket distribution.

Coordinate the launch and closure of instant ticket gamesensuring proper stock levels and timely distribution.

Work closely with Product Development and Security teams toensure ticket integrity compliance and secure handling.

4. Facilities Oversight & Safety Compliance

Ensure a safe secure and organized warehouse environmentadhering to state and agency safety regulations.

Monitor environmental controls security systems and facilitymaintenance to prevent risks.

Enforce safety procedures among staff and vendors workingwithin the warehouse.

Manage the procurement and inventory of warehouse suppliesensuring critical shipping materials are consistently available.

5. System & Process Optimization

Monitor and troubleshoot SciTrak inventory management systemensuring all operations run smoothly.

Perform regular audits of SciTrak to verify data accuracy andresolve system errors in coordination with IT and network administrators.

Improve operational efficiency by analyzing workflowprocesses making recommendations and implementing best practices.

Conduct quality control checks to ensure all ticket orders areproperly processed labeled and shipped.

Performs otherrelated duties.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelors degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Masters degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules regulations policy procedures and processes or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a yearfor year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Knowledgeof the purpose and function of a large supply warehouse.
Workingknowledge of methods and procedures used in the receipt storage anddistribution of supplies and materials.
Ability to establish and maintain effective working relationshipswith vendors associates and subordinates.
Experience supervising training developing and evaluating staff.

LICENSES REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education training and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS










Required Experience:

Manager

Employment Type

Full-Time

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