Manager 40 Hours Day Bwpo - Medical Management

QUALIFICATIONS:

Masters Degree in public health healthcare management health informatics or related field required

Minimum of 7 10 years experience in healthcare field and/or related Project Management skills required

Demonstrated experience in project management leadership

Demonstrated expertise in maneuvering clinical databases and working with administrative healthcare (e.g. billing data claims) and clinical data

Demonstrated experience in translating data needs to programming counterparts

Demonstrated expertise in managing working relationships in a matrixed structure

Experience in promoting healthcare provider behavior change is desirable

Previous leadership experience preferred

SKILLS/ABILITIES/COMPETENCIES REQUIRED:

Excellent verbal and written communication and presentation skills

Strong strategic planning project management and implementation skills

Strong organizational and interpersonal skills

Ability to manage multiple complex projects simultaneously set priorities and work independently

Ability to see projects through from conception to completion

Advanced analytic and computer skills with MS office (Word Excel PowerPoint Access)

Experience with statistical software programs (SAS STATA) and/or visualization software such as Tableau or Qlikview a plus (but not required)

Ability to work well with others in a demanding and changing environment

Ability to adapt and change the approach based on different audiences feedback etc.

WORKING CONDITIONS:

Officebased environment

Travel to various BWH/BWPO campus locations as well as to other PHS facilities

May require carrying meeting materials and small boxes

SUPERVISORY RESPONSIBILITY:

Functional supervision for 2.0 FTE Data Analysts

GENERAL SUMMARY/OVERVIEW STATEMENT:

The Manager for Clinical Performance Reporting Analytics and Evaluation is responsible for the implementation and ongoing management of short and longterm strategies related to data aggregation reporting and use at local sites (e.g. divisions departments practices). The Manager works with the Chief Medical Officer Associate and Assistant Medical Directors Director of Population Health Director of Clinical Program Evaluation Primary Care Leadership Directors of Performance Improvement and other department constituents to prioritize data needs related to Population Health Management and Clinical Care Redesign initiatives as well as other performance improvement efforts and clinical programs. S/he works in collaboration with the Medical Management leadership team to design and direct the strategy and resource deployment in the following keys areas:

Performance Reporting

Project Analysis

Program Evaluation

The Manager will be responsible for contributing to and executing the strategy of the Medical Management team. Under the direction of the Director of Population Health the Manager is also responsible for centralizing key reporting efforts within the Medical Management team and the Brigham and Womens Hospital (BWH) departments. Specifically this leader will foster collaboration between departments and data owners facilitate data requests analyze data and work with interdepartmental staff to develop reports that will help monitor and track outcomes on various performance improvement initiatives and clinical programs. S/he will insure that information flows smoothly between project teams Medical Directors and BWPO and BWH leaders. In addition s/he will support the efforts to empower departments leaders and clinicians to access and utilize data to increase engagement around Population Health Management and Clinical Care Redesign including Program Evaluation efforts. This work will also include developing a strategy to integrate and utilize data from the Enterprise Data Warehouse (EDW) across initiatives as appropriate.

The Manager will also coordinate efforts within the BWPO staff and across the Physician OnLine Reporting (POLR) team the MGH Laboratory of Computer Science (LCS) Center for Clinical Excellence (CCE) Decision Support and Analysis and Planning teams Partners IS Partners Community Physician Organization (PCPO) and Partners Healthcare System (PHS).

S/he will provide functional supervision and work to advance and refine data analytic and programming standards and skills of project staff to include two Data Analysts. Additionally s/he will have the ability and expectation to indirectly manage team members within a matrixed organization who may work directly on his/her initiatives but have a separate direct HR reporting relationship. Both direct and indirect management responsibilities include completing or contributing to the annual performance review creating plans for developing competencies and providing coaching and mentorship.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Liaise with BWPO and BWH leadership Primary Care leadership Directors of Performance Improvement PCPO and other constituents to prioritize data needs related to Population Health Management Clinical Care Redesign Program Evaluation initiatives and other performance improvement projects

Act as a collaborator and influencer between Brigham Massachusetts General Hospital (MGH) and Partners Information Systems (IS) and data teams

Attend and participate in meetings and committees within the BWPO and Partners Healthcare System to keep abreast of current issues that may affect the departments programs

Explore new technology or new ways of using existing technology to improve ability to report accurate and timely data to physicians

Responsible for implementation and ongoing management of medical management and quality improvement activities under contracts and other medical management projects specific to the BWPO

Insure communication and smooth information flow between collaborators including but not limited to team members POLR team CCE LCS Physicians BWPO and MGPO administration BWH leadership EDW and PCPO or PHS staff

Design a comprehensive data & reporting team that evaluates and advances the work of the Medical Management team and optimizes existing and evolving data resources

Responsible for the development and of agendas implementation plans performance reports strategic plans proposals and other relevant materials to support project teams

Develops team specific goals strategies targets and outcome measures

Collaborate with team members to implement performance plan with time lines

Oversee the management of several databases to track progress of existing clinical programs

Oversee team specific data analysis and drilldown reporting to examine performance/outcomes on specific team initiatives

Supervise the progression and completion of projects assigned to project staff

Interview hire orient train and conduct yearly evaluations for staff

Precept mentor and provide training as needed for staff

Annually reflect on competencies included in the BWPO Medical Management Team Competency Model and engage with supervisor to create an action plan for those competencies that may require further development

Other duties as assigned by Director of Population Health Assistant/Associate Medical Directors and/or BWPO Chief Medical Officer